Forum GLPI-Project

neo_thasala

Member

Registered: 2016-07-07

Posts: 2

How to Use preventive maintenance (PM) in GLPI

How to Use preventive maintenance (PM) in GLPI

I use GLPI version 10

Thanks

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: How to Use preventive maintenance (PM) in GLPI

Hello,

You can use the recursive tickets feature to have tickets created on a schedule. You can even have the related assets linked to these recurring tickets.
To use recurring tickets, you will need to create a ticket template with the content you want in the tickets. Ticket templates can be accessed from buttons at the top of the ticket search page, while recurring tickets are under the Assistance menu.

https://glpi-user-documentation.readthe … icket.html

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: How to Use preventive maintenance (PM) in GLPI

Partial correction, the ability to link assets to recurring tickets was added for GLPI 10.1 which is not released yet.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

neo_thasala

Member

Registered: 2016-07-07

Posts: 2

Re: How to Use preventive maintenance (PM) in GLPI

Partial correction, the ability to link assets to recurring tickets was added for GLPI 10.1 which is not released yet.

Thank for responding me the function i need to use.