Forum GLPI-Project

snakewqq

Member

Registered: 2019-07-22

Posts: 9

how to disabled ticket type when create ticket

how to disabled ticket type when create ticket.

1. Disabled the ticket type select item.
2. Do not show drop-down box.

anyone can help me to modity php files, thanks！ (my glpi version is GLPI 10.0.6)

This is how i changed the previous 9.* version，but i can not do it in the 10.* version

vim ./inc/ticket.class.php

3752       self::dropdownType('type', ['value'     => $options['type'],
3753                                   'disabled' => True,   // disable
3754                                   'on_change' => 'this.form.submit()']);

Last edited by snakewqq (2023-11-20 11:43:08)

snakewqq

Member

Registered: 2019-07-22

Posts: 9

Re: how to disabled ticket type when create ticket

pls help me, thanks!

snakewqq

Member

Registered: 2019-07-22

Posts: 9

Re: how to disabled ticket type when create ticket

pls help me, thanks!

snakewqq

Member

Registered: 2019-07-22

Posts: 9

Re: how to disabled ticket type when create ticket

pls help me, thanks!