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grefabu

Member

Registered: 2017-09-22

Posts: 110

[SOLVED] Notification template - Tags wouldn't interpret

Hi,

I'm crate some new templates for Ticket events.

When I insert ##followup.description## nothing would be interpret.

How get I the Content of the actual Followup/Task etc.?

Bye

Gregor

Last edited by grefabu (2023-11-22 11:01:09)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: [SOLVED] Notification template - Tags wouldn't interpret

With ticket events, an array of followups are available and therefore you need to use the ##FOREACHticket.followups## and ##ENDFOREACHticket.followups## tags and then place the ##followup.description## tag between them.
https://glpi-user-documentation.readthe … ample.html

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grefabu

Member

Registered: 2017-09-22

Posts: 110

Re: [SOLVED] Notification template - Tags wouldn't interpret

But then I've all the entries in the notification.

I want only the current?

SomeDude

Member

Registered: 2023-11-22

Posts: 62

Re: [SOLVED] Notification template - Tags wouldn't interpret

Here this should work

##FOREACH LAST 1 followups##

##followup.description##

##ENDFOREACHfollowups##

grefabu

Member

Registered: 2017-09-22

Posts: 110

Re: [SOLVED] Notification template - Tags wouldn't interpret

Here this should work

##FOREACH LAST 1 followups##

##followup.description##

##ENDFOREACHfollowups##

You're right!