PHP Error (1): Allowed memory size of 134217728 bytes exhausted

okba6z · 2023-10-31 10:40:37

Bonjour,

J'ai une solution GLPi en version 10.0.7
J'ai un total ticket clos avoisinant 8,9k ticket lorsque je veux voir l'ensemble de ces tickets clos via un filtre sur le status, j'ai ce message d'erreur:

PHP Error (1): Allowed memory size of 134217728 bytes exhausted (tried to allocate 733184 bytes) in /var/www/html/src/DBmysql.php at line 363
Operating system: Linux cre-vsupport1 5.10.0-21-amd64 #1 SMP Debian 5.10.162-1 (2023-01-21) x86_64
PHP 8.1.25 fpm-fcgi (Core, FFI, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2,
calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json,
ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix,
readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader,
xmlrpc, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M"

Software: Apache/2.4.56 (Debian) (Apache/2.4.56 (Debian) Server at XXXXXXXXXXXX Port 80
)
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36
Server Software: Debian 11
Server Version: 10.5.21-MariaDB-0+deb11u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: admXXXX_XXXXX@localhost/db_XXXXXXXX
Host info: Localhost via UNIX socket

PHP version (8.1.25) is supported.PHP version (8.1.25) is supported.
Sessions configuration is OK.Sessions configuration is OK.
Allocated memory is sufficient.Allocated memory is sufficient.
mysqli extension is installed.mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.curl extension is installed.
gd extension is installed.gd extension is installed.
intl extension is installed.intl extension is installed.
libxml extension is installed.libxml extension is installed.
zlib extension is installed.zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.5.21) is supported.Database engine version (10.5.21) is supported.
No files from previous GLPI version detected.No files from previous GLPI version detected.
The log file has been created successfully.The log file has been created successfully.
Write access to /var/www/html/files/_cache has been validated. Write access to /var/www/html/config has been validated. Write access to /var/www/html/files/_cron has been validated. Write access to /var/www/html/files has been validated. Write access to /var/www/html/files/_dumps has been validated. Write access to /var/www/html/files/_graphs has been validated. Write access to /var/www/html/files/_lock has been validated. Write access to /var/www/html/files/_pictures has been validated. Write access to /var/www/html/files/_plugins has been validated. Write access to /var/www/html/files/_rss has been validated. Write access to /var/www/html/files/_sessions has been validated. Write access to /var/www/html/files/_tmp has been validated. Write access to /var/www/html/files/_uploads has been validated.Write access to /var/www/html/files/_cache has been validated.
Write access to /var/www/html/config has been validated.
Write access to /var/www/html/files/_cron has been validated.
Write access to /var/www/html/files has been validated.
Write access to /var/www/html/files/_dumps has been validated.
Write access to /var/www/html/files/_graphs has been validated.
Write access to /var/www/html/files/_lock has been validated.
Write access to /var/www/html/files/_pictures has been validated.
Write access to /var/www/html/files/_plugins has been validated.
Write access to /var/www/html/files/_rss has been validated.
Write access to /var/www/html/files/_sessions has been validated.
Write access to /var/www/html/files/_tmp has been validated.
Write access to /var/www/html/files/_uploads has been validated.

Web server root directory configuration seems safe.Web server root directory configuration seems safe.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
OS and PHP are relying on 64 bits integers.OS and PHP are relying on 64 bits integers.
exif extension is installed.exif extension is installed.
ldap extension is installed.ldap extension is installed.
openssl extension is installed.openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/marketplace has been validated.Write access to /var/www/html/marketplace has been validated.
Timezones seems loaded in database.Timezones seems loaded in database.

Voila ce que j'ai:
xxxxx@xxxx:~# php --ini
Configuration File (php.ini) Path: /etc/php/8.2/cli
Loaded Configuration File: /etc/php/8.2/cli/php.ini
Scan for additional .ini files in: /etc/php/8.2/cli/conf.d
Additional .ini files parsed: /etc/php/8.2/cli/conf.d/10-mysqlnd.ini,
/etc/php/8.2/cli/conf.d/10-opcache.ini,
/etc/php/8.2/cli/conf.d/10-pdo.ini,
/etc/php/8.2/cli/conf.d/15-xml.ini,
/etc/php/8.2/cli/conf.d/20-apcu.ini,
/etc/php/8.2/cli/conf.d/20-bz2.ini,
/etc/php/8.2/cli/conf.d/20-calendar.ini,
/etc/php/8.2/cli/conf.d/20-ctype.ini,
/etc/php/8.2/cli/conf.d/20-curl.ini,
/etc/php/8.2/cli/conf.d/20-dom.ini,
/etc/php/8.2/cli/conf.d/20-exif.ini,
/etc/php/8.2/cli/conf.d/20-ffi.ini,
/etc/php/8.2/cli/conf.d/20-fileinfo.ini,
/etc/php/8.2/cli/conf.d/20-ftp.ini,
/etc/php/8.2/cli/conf.d/20-gd.ini,
/etc/php/8.2/cli/conf.d/20-gettext.ini,
/etc/php/8.2/cli/conf.d/20-iconv.ini,
/etc/php/8.2/cli/conf.d/20-imap.ini,
/etc/php/8.2/cli/conf.d/20-intl.ini,
/etc/php/8.2/cli/conf.d/20-ldap.ini,
/etc/php/8.2/cli/conf.d/20-mbstring.ini,
/etc/php/8.2/cli/conf.d/20-mysqli.ini,
/etc/php/8.2/cli/conf.d/20-pdo_mysql.ini,
/etc/php/8.2/cli/conf.d/20-phar.ini,
/etc/php/8.2/cli/conf.d/20-posix.ini,
/etc/php/8.2/cli/conf.d/20-readline.ini,
/etc/php/8.2/cli/conf.d/20-shmop.ini,
/etc/php/8.2/cli/conf.d/20-simplexml.ini,
/etc/php/8.2/cli/conf.d/20-sockets.ini,
/etc/php/8.2/cli/conf.d/20-sysvmsg.ini,
/etc/php/8.2/cli/conf.d/20-sysvsem.ini,
/etc/php/8.2/cli/conf.d/20-sysvshm.ini,
/etc/php/8.2/cli/conf.d/20-tokenizer.ini,
/etc/php/8.2/cli/conf.d/20-xmlreader.ini,
/etc/php/8.2/cli/conf.d/20-xmlrpc.ini,
/etc/php/8.2/cli/conf.d/20-xmlwriter.ini,
/etc/php/8.2/cli/conf.d/20-xsl.ini,
/etc/php/8.2/cli/conf.d/20-zip.ini
xxxxx@xxxx:~# free -m
total utilisé libre partagé tamp/cache disponible
Mem: 7956 764 2632 67 4558 6825
Partition d'échange: 974 0 974
xxxxx@xxxx:~# php -i | grep php.ini
Configuration File (php.ini) Path => /etc/php/8.2/cli
Loaded Configuration File => /etc/php/8.2/cli/php.ini
xxxxx@xxxx:~# php -r "echo ini_get('memory_limit').PHP_EOL;"
-1

Mais comme vous pouvez le voir en haut sur le résumé de GLPI:
memory_limit="128M"
or dans mon php.ini
memory_limit="-1"

je ne comprends pas pourquoi l'instance GLPI se limite a 128M alors que la conf de mon php.ini lui impose aucune limite.

Merci d'avance de votre aide

okba6z · 2023-10-31 10:51:09

J'ai changé la conf via le fichier de conf apache:
php_value memory_limit 4096M

Mais pareil il ne prend pas en compte ma modification

okba6z · 2023-10-31 11:54:32

J'ai changé la conf via le fichier de conf apache (etc/apache2/sites-enabled/glpi.conf):
<directory ....>
php_value memory_limit 1024M
</directory>

pareil pour /etc/php/8.2/apache2/php.ini:
memory_limit=1024

Cela ne change absolument rien

jlb59 · 2023-11-08 10:38:01

Bonjour
si je me souviens pour valider les modif du php.ini il faut utiliser systemctl restart php-fpm.service u un truc de ce genre . cordialement

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#1 2023-10-31 10:40:37

PHP Error (1): Allowed memory size of 134217728 bytes exhausted

#2 2023-10-31 10:51:09

Re: PHP Error (1): Allowed memory size of 134217728 bytes exhausted

#3 2023-10-31 11:54:32

Re: PHP Error (1): Allowed memory size of 134217728 bytes exhausted

#4 2023-11-08 10:38:01

Re: PHP Error (1): Allowed memory size of 134217728 bytes exhausted

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