Forum GLPI-Project

Sam34

Member

Registered: 2023-10-27

Posts: 5

Change the "create a ticket" URL in the main menu

Hello,

I've been struggling for a good week with a problem that seemed simple to me (naive I was) on GLPI 10.0.10.
I use the "Metademands" plugin and I wanted my users to be redirected to metademands when they clicked on "create a ticket" (standard interface).

I stupidly started by redirecting the .htaccess file from "/front/ticket.form.php" to "/marketplace/metademands/front/wizard.form" but as the ticket URLs are in "/front/ticket.form.php?id=xxx" this also redirected them and so it was no longer possible to open an existing ticket. Annoying to work with.

I wanted to change the link directly in the menu, but it was impossible to find out how. Has anyone managed to do this on GLPI 10?

Thanks for your help.