Forum GLPI-Project

flopez

Member

Registered: 2020-02-26

Posts: 34

zabbix creates ticket instead of problem

Hello.
I have configured zabbix 6.4 to send alerts to glpi 10.0.9, the configuration is correct but the problem I have is that
It creates a problem for me instead of a ticket.
What needs to be done to create tickets.
thank you

flopez

Member

Registered: 2020-02-26

Posts: 34

Re: zabbix creates ticket instead of problem

I already have it solved greetings

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Re: zabbix creates ticket instead of problem

Hi,

Wanna share how you managed that?

flopez

Member

Registered: 2020-02-26

Posts: 34

Re: zabbix creates ticket instead of problem

Hello.
The first script is configured to create the ticket in problems:
Source: git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/media/glpi?at=release/6.4
---------------
This creates a ticket for you, close and update:
github.com/wandrey66/Zabbix-WebHook-GLPI

I hope it helps you, if you need anything let me know.
greetings

Gibraltar

Member

From: Lisboa

Registered: 2023-04-03

Posts: 48

Re: zabbix creates ticket instead of problem

Cool thanks.

hoang

Member

Registered: 2023-10-24

Posts: 2

Re: zabbix creates ticket instead of problem

Hello,

I have trouble when integrated with zabbix

can you share with me how you set up? pls

thaks