Forum GLPI-Project

Gurutze

Member

Registered: 2023-10-16

Posts: 3

Gapp configuration problem

Hello,

I am trying to configure API in GLPI in order to connect with GAPP APP, but when I tried to access from the app, it appear an error that says "ERROR_SESSION_TOKEN_MISSING".

I am using version 10.0.10.

In the API client I have left the app_token empty.

Can somebody help me please?

Thank you

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Gapp configuration problem

If you tried clearing the app_token from the API Client before GLPI 10.0.10, please make sure it is still empty. In some versions of 10.0.X, there was a bug that caused the app_token to be re-generated when the form was saved.

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Gurutze

Member

Registered: 2023-10-16

Posts: 3

Re: Gapp configuration problem

Hello,

After verifying that the app_token is empty, I found that it is an Apache issue.
Since, in my case, I have contracted hosting, I have had to add a line to the .htaccess file:

SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1

This led me to the following error:

"Not Acceptable
An appropriate representation of the requested resource could not be found on this server."

The most likely cause is the server's security settings. If the server has "mod_security" enabled, the server error log should be reviewed.

Look for: "ModSecurity: Access denied with code 406" and identify the "id". Then, in the .htaccess file add:

SecRuleRemoveById id

Where "id" is the id found in the error log.

This is how I solved the problem

Thank you