Forum GLPI-Project

sanchitar

Member

Registered: 2023-09-14

Posts: 5

Need to reset ticket ID

Hi I am using GLPI Version 10.0.9.

I need to reset the IDs of the tickets to 1, so for that what I did is, I deleted all the data form glpi_tickets table and set auto_increment = 1 for id column.
So what is happening now is that, let's say i create a tickets and it's id is 5, so now the comments form ID 5 before deleting are been updated to my new ticket with the same id.

Do i have to clean the data form other tables to. If yes, can you Please tell me the all table name.