Forum GLPI-Project

mimix

Member

Registered: 2023-09-15

Posts: 3

Ticket conversation view issue

Hi everyone,

I am on GLPI 10.0.9, in the view of a ticket I encounter a problem with the "conversation" mode.

All messages are placed on the left.
In this example there are 2 separate users, a user and a technician.
The ticket was opened by the user via self-service and the technician responded.

Do you have a solution?

https: //i.ibb.co/rbzNfDR/Screenshot-2023-09-15-162144.png

Last edited by mimix (2023-09-15 16:28:21)