Forum GLPI-Project

azouheir

Member

Registered: 2021-02-04

Posts: 4

Display image in ticket

Hello,

Since the update of GLPI to version 10, imported images only appear as a link (and you have to click on the link to display it in another tab), unlike the old version where the image was directly displayed on the ticket.

Is it possible to revert back to the old system display ?

FMHF

Member

Registered: 2022-02-11

Posts: 7

Re: Display image in ticket

Did you find a way back to the old system display?

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Display image in ticket

Which specific version of GLPI 10 are you experiencing this issue with?

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

WebGreg

Member

Registered: 2020-02-27

Posts: 740

Re: Display image in ticket

Hi.

I have it on version 10.0.7

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GLPI 10.0.17
GLPI-Inventory 1.4.0
Ubuntu Server 20.04 LTS

FMHF

Member

Registered: 2022-02-11

Posts: 7

Re: Display image in ticket

I have it on 10.0.6 and 10.0.8.

Image-Attachments in Answers are working, but not Imageattachments in Tickets

WebGreg

Member

Registered: 2020-02-27

Posts: 740

Re: Display image in ticket

Although now I'm confused.

Now I pasted using the GLPI editor icon to add graphics and the other one I just pasted directly (ctrl+v) and you can see both. But I saw a few tickets with a link, not a pasted image. And now I don't know if it's just me who can add graphics and others can't, or if there is actually a problem

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GLPI 10.0.17
GLPI-Inventory 1.4.0
Ubuntu Server 20.04 LTS

FMHF

Member

Registered: 2022-02-11

Posts: 7

Re: Display image in ticket

Inside Editor with ctrl-v or add graphic , no problem. The Attachment-Thumb is not displayed .

FMHF

Member

Registered: 2022-02-11

Posts: 7

Re: Display image in ticket

@cconard96

can we help with more informations about the issue