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Hi!
I trying to understand the possibility to create a migration script from OTRS CE to GLPI.
One of my needs is the complete database model of GLPI (i already have the model of OTRS).
Someone has that or can disponibilize that?
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No such model exists pre-generated for GLPI and it isn't the easiest thing to create given the large number of tables and lack of DBMS-level foreign keys and use of polymorphic link (where one field indicates the table and another indicates the record ID) which mean relationships between the tables cannot be determined by DB model software.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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