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#1 2023-05-16 13:37:18
- mba
- Member
- Registered: 2022-06-29
- Posts: 8
Problem with adding a contract for a computer
I have a problem after updating GLPI to version 10
I have added (2 Contract)
After entering in
Management > Contract
I see:
Contract A
Contract B
When I go in
Computers > Contract > Add a contract > ----
do not see
Contract A
Contract B
I only see ---
Has anyone encountered this problem?
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#2 2023-05-16 23:08:18
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,813
- Website
Re: Problem with adding a contract for a computer
By default, contracts are limited to a single item. Can you check the contracts and confirm that the "Max number of items" field is higher than the number of items currently linked to it? You should also verify that the contract's "Active" field is set to yes.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2023-05-17 08:24:30
- mba
- Member
- Registered: 2022-06-29
- Posts: 8
Re: Problem with adding a contract for a computer
By default, contracts are limited to a single item. Can you check the contracts and confirm that the "Max number of items" field is higher than the number of items currently linked to it? You should also verify that the contract's "Active" field is set to yes.
my setting for contract A
Management > Contract
Max number of items: Unlimited
where to check "Active" field is set to yes. ?
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#4 2023-05-18 12:58:05
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,813
- Website
Re: Problem with adding a contract for a computer
It is in the same form as the Max number of items field.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#5 2023-05-18 15:36:03
- mba
- Member
- Registered: 2022-06-29
- Posts: 8
Re: Problem with adding a contract for a computer
It is in the same form as the Max number of items field.
My configuration
Contract A
Tab Contract:
Max number of items = Unlimited
Tab Items
78
Contract B
Tab Contract:
Max number of items = Unlimited
Tab Items
78
I created a test
Contract Test
Tab Contract:
Max number of items = Unlimited
Tab Items
Null
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