Forum GLPI-Project

Thomas1969

Member

Registered: 2023-04-09

Posts: 3

GLPI Agent 1.4 do not cummunicate with Server 10.0.7

Hello,

we updated our 10.0.6 Version with Fusioninventory to 10.0.7 with GLPI Inventory. Now there is no communication from the agent to the server. I changed the target system to different path but it is not working. Can someone help me to find the cause and fix it?

Thomas

Last edited by Thomas1969 (2023-04-09 15:56:23)

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI Agent 1.4 do not cummunicate with Server 10.0.7

Hi Thomas1969,

did you follow the "caution" notes under that documentation regarding "server" parameter usage with the agent: https://glpi-agent.readthedocs.io/en/la … tml#server

Have you any significant error in agent log ?

---

GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

Thomas1969

Member

Registered: 2023-04-09

Posts: 3

Re: GLPI Agent 1.4 do not cummunicate with Server 10.0.7

Hi Gbougard,

yes I read it.

See my agent log:

[Tue Apr 11 07:49:23 2023][info] target server0: server https://  server/plugins/glpiinventory/
[Tue Apr 11 07:49:23 2023][info] sending prolog request to server0
[Tue Apr 11 07:49:27 2023][error] [http client] communication error: 404 Not Found,
[Tue Apr 11 07:49:27 2023][error] No answer from server at https://   server/plugins/glpiinventory/
[Tue Apr 11 07:49:27 2023][info] target server0: next run: Tue Apr 11 08:49:27 2023 - https://   server/plugins/glpiinventory/
[Tue Apr 11 07:49:28 2023][info] target server0: server http://   server/plugins/glpiinventory/
[Tue Apr 11 07:49:28 2023][info] sending prolog request to server0
[Tue Apr 11 07:49:28 2023][error] [http client] communication error: 404 Not Found
[Tue Apr 11 07:49:28 2023][error] No answer from server at http://   server/plugins/glpiinventory/
[Tue Apr 11 07:49:28 2023][info] target server0: next run: Tue Apr 11 08:49:28 2023 - http://    server/plugins/glpiinventory/
[Tue Apr 11 07:49:29 2023][info] target server0: server http://     server/front/
[Tue Apr 11 07:49:29 2023][info] sending prolog request to server0
[Tue Apr 11 07:49:29 2023][error] [http client] unknown content format
[Tue Apr 11 07:49:29 2023][error] No answer from server at http://     server/front/
[Tue Apr 11 07:49:29 2023][info] target server0: next run: Tue Apr 11 08:49:29 2023 - http://    server/front/
[Tue Apr 11 07:49:30 2023][info] target server1: server https://     server/front/
[Tue Apr 11 07:49:30 2023][info] sending prolog request to server1
[Tue Apr 11 07:49:30 2023][error] [http client] unknown content format
[Tue Apr 11 07:49:30 2023][error] No answer from server at https://    server/front/
[Tue Apr 11 07:49:30 2023][info] target server1: next run: Tue Apr 11 08:49:30 2023 - https://    server/front/
[Tue Apr 11 07:49:31 2023][info] target server0: server http://    server/
[Tue Apr 11 07:49:31 2023][info] sending prolog request to server0
[Tue Apr 11 07:49:32 2023][error] [http client] can't uncompress content starting with: Inventory is disabled
[Tue Apr 11 07:49:32 2023][error] No answer from server at http://   server/
[Tue Apr 11 07:49:32 2023][info] target server0: next run: Tue Apr 11 08:49:32 2023 - http://    server/
[Tue Apr 11 07:49:33 2023][info] target server0: server https://    server/
[Tue Apr 11 07:49:33 2023][info] sending prolog request to server0
[Tue Apr 11 07:49:33 2023][error] [http client] can't uncompress content starting with: Inventory is disabled
[Tue Apr 11 07:49:33 2023][error] No answer from server at https://    server/
[Tue Apr 11 07:49:33 2023][info] target server0: next run: Tue Apr 11 08:49:33 2023 - https://    server/
[Tue Apr 11 07:49:38 2023][info] GLPI Agent memory usage: WSS=3219456 PFU=145047552
[Tue Apr 11 07:57:38 2023][info] GLPI Agent exiting (7216)

Currently I have reset the VMware snapshot to be able to work.
We want to prepare a clone to test the upgrade on this system

Last edited by Thomas1969 (2023-04-11 09:33:32)

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI Agent 1.4 do not cummunicate with Server 10.0.7

Okay, you have that error:

[http client] can't uncompress content starting with: Inventory is disabled

It means inventory has not been enabled or has been disabled. And you need to enable it going as admin user in "Administration" -> "Inventory". This is a security feature which has been added to prevent any misuse of GLPI.

---

GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

Thomas1969

Member

Registered: 2023-04-09

Posts: 3

Re: GLPI Agent 1.4 do not cummunicate with Server 10.0.7

Hey, great. It is working.
Enable Inventory was the solution.

Many Thx for help!