Forum GLPI-Project

paulo.morais

Member

From: Brasilia

Registered: 2019-01-10

Posts: 22

SMTP OFFICE 365 - Error

Hey guys!

I'm trying to get my GLPI to send email through SMTP from OFFICE365 but I get this error when debugging sending email

1 - SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [BY3PR04CA0010.namprd04.prod.outlook.com 2023-03-26T23:04:46.231Z 08DB2D7455FDE963]
2023-03-26 20:04:45 [6@myserver.com]
3 - SMTP Error: Could not authenticate.2023-03-26 20:04:45 [6@myserver.com]
1 - CLIENT -> SERVER: QUIT
2023-03-26 20:04:45 [6@myserver.com]
2 - SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2023-03-26 20:04:45 [6@myserver.com]
3 - Connection: closed2023-03-26 20:04:45 [6@myserver.com]
3 - SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/ … leshooting

The username and password are correct

oneill2john

Member

Registered: 2022-05-07

Posts: 58

Re: SMTP OFFICE 365 - Error

You have to use OAuth2 plugin if you want to use Microsoft365 email.
Once you install it, you have to configure it with your Azure portal so it can connect to emails.

You can search forums here to find more details about it, there are a lot of topics and solutions for the same problem.