Forum GLPI-Project

AndiMb

Member

Registered: 2022-11-11

Posts: 12

What triggers the "Delete the item" during inventory?

Hi,

we have some clients that are deleted (moved to the trashbin) somehow automatically. I can't find a reason why this happens. We are using GLPI 10.0.6.

In the history of the computer we see the line

49901461	2023-03-21 13:59	inventory		Delete the item

On the other hand, the last contact to the Agent was days ago, like the line from the history of the Agent shows

53345527	2023-03-24 12:48	inventory	Last contact	Change 2023-03-24 12:31 to 2023-03-24 12:48

So it seems the inventory is causing the deletion. What could cause such automatic deletion?

Regards,
Andreas

Last edited by AndiMb (2023-03-27 14:46:14)

fledorze

Member

Registered: 2007-07-03

Posts: 70

Re: What triggers the "Delete the item" during inventory?

I have the same behavior.
The only place I found that could cause it is in /front/inventory.conf.php where you can configure agent cleanup. But in my case, It was disabled. It has no sense.
Really weird.

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GLPI 10.0.6 with GLPI Inventory 1.1.0 on Debian bullseye

andrearossi

Member

From: Italy

Registered: 2023-07-26

Posts: 1

Re: What triggers the "Delete the item" during inventory?

We have the same behaviour.
Every day many asset are deleted by inventory and we have to restore from trashbin.
Very strange.

Our environment:
GLPI 10.0.7 - GLPI AGENT 1.5 - GLPI INVENTORY 1.22

Regards