Forum GLPI-Project

bturnbough

Member

Registered: 2023-01-27

Posts: 18

Recurring Tickets - Very Bad Bug

GLPI 10.0.6
Ubuntu 20.04 x64

I came into the office this morning and discovered that a recurring ticket generated over 700 tickets for me to clean up.

The recurring ticket has been acting just fine (it reliably generated one ticket every day) until about 2am this morning, when it started creating a ticket every minute, even though it is very clearly configured for 1 ticket / day. (I have a screenshot of the recurring ticket before I disabled it.)

We really like this product and would probably look into purchasing a plan for it, but with bugs like this we're really thinking about looking elsewhere.

By the way, we're using CRON scheduling, and its configuration is below:

# m h  dom mon dow   command
* * * * * php /var/www/html/glpi/front/cron.php

aladou.web

Member

Registered: 2016-03-11

Posts: 15

Re: Recurring Tickets - Very Bad Bug

Have the exact same issue.. Have you had any luck finding out aa solution? I also use the CRON scheduling as well.

Last edited by aladou.web (2023-02-28 08:07:43)