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#1 2023-02-03 12:52:22

Pino8891
Member
Registered: 2023-02-03
Posts: 2

Strange issue over night

Hello, I'm new around here, nice to meet you all!

We have an issue with our GLPI console.
The dashboard doesn't load correctly, it get all red squares with exclamation marks:

dash


And if we try to open a ticket there are no categories or users

cate

(I don't see the images on the preview I hope they get loaded correctly)

We already tried to reboot the apache, stop the apache or even kill the apache but it didn't worked.
We rebooted the whole machine and still nothing.
We checked the DB manually from SQL and it loads everything fine.
We cleared the cache from GLPI cli and still nothing.

Glpi version: GLPI 9.5.6
Plugin Installed:
datainjection        Name: Data injection                 Version: 2.10.2     State: Enabled
mreporting           Name: More Reporting                 Version: 1.7.4      State: Enabled
oauthimap            Name: Oauth IMAP                     Version: 1.3.2      State: Enabled
ocsinventoryng       Name: OCS Inventory NG               Version: 1.7.3      State: Enabled

Can you suggest us something to check?

Thanks!

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#2 2023-02-03 13:27:10

Sico31
Member
Registered: 2018-09-24
Posts: 607

Re: Strange issue over night

Mreport maked some error when we were in 9.5 version. have you try to disabled it ?


Manger un castor, c'est sauver un arbre.
Quand on est mort, on ne sait pas qu'on est mort ; c'est pour les autres que c'est difficile. Quand on est con, c'est pareil !

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#3 2023-02-03 13:33:53

Pino8891
Member
Registered: 2023-02-03
Posts: 2

Re: Strange issue over night

Just tried and nothing, same issue.

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