GLPI receiver not work since Jan 24 for Office 365 IMAP.

craigliu · 2023-01-31 01:29:07

We use GLPI receiver to Office 365 IMAP for new ticket creation via emails. It has worked for years and doesn't work anymore since Jan 24 2023. I guess that it is caused by Microsoft disabling IMAP.

Our GLPI is in our LAN and cannot be internet accessible. I have two questions for helps:

1) Can anyone suggest alternative ways to make GLPI receiver work again to auto create new tickets via emails?

2) I searched and found this glpi oauthIMAP plugin:
https://*****/glpi-plugins readthedocs io/en/latest/oauthimap/index.html
But I have difficulties to configure it for working with Office 365/Azure. Can anyone advise or give me links on how to configure it step-by-step.

Thanks very much.

cedric.faivre · 2023-01-31 09:41:29

Hi,
Same problème with 9,4,2 version

rkarpinski · 2023-01-31 14:43:01

You know that they were talking about it since 2 years and there were time to prepare software for new authentication?

cedric.faivre · 2023-01-31 15:00:01

rkarpinski wrote:

You know that they were talking about it since 2 years and there were time to prepare software for new authentication?

No

smarchand · 2023-02-09 16:31:11

https : forum.glpi-project.org/viewtopic.php?id=284562

cedric.faivre · 2023-02-10 09:36:39

Thanks, since few days, i did update GLPI in 10.0.6 and installed OAUTH
Email receiver do work with Azure AD but not the authentification

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#1 2023-01-31 01:29:07

GLPI receiver not work since Jan 24 for Office 365 IMAP.

#2 2023-01-31 09:41:29

Re: GLPI receiver not work since Jan 24 for Office 365 IMAP.

#3 2023-01-31 14:43:01

Re: GLPI receiver not work since Jan 24 for Office 365 IMAP.

#4 2023-01-31 15:00:01

Re: GLPI receiver not work since Jan 24 for Office 365 IMAP.

#5 2023-02-09 16:31:11

Re: GLPI receiver not work since Jan 24 for Office 365 IMAP.

#6 2023-02-10 09:36:39

Re: GLPI receiver not work since Jan 24 for Office 365 IMAP.

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