Forum GLPI-Project

Sascha_E

Member

Registered: 2023-01-25

Posts: 6

Teams Integration

Hi Community,

at first, a great piece of Software. I am happy that my team is willing to integrate it. Thank you!

I would like to integrate one feature, that is easy but i cant figure out how to:

On the User Page i can see the phonenumbers imported via LDAP from AD. On a click it opens my phoneapp. Seeing this i thought: Lets integrate Teams with:

msteams:/l/call/0/0?users={mailaddy} in field phone2 (seems to be imported from AD)

This would normaly open up the browser that would start Teams and asks todo a call. Happy so far, but GLPi adds a simple "tel:" in front of the URL and this does not work.

Where is this "tel:" added? I cant find it...

Thank you!

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Teams Integration

The phone field(s) should really only be the phone number itself to avoid that issue and potential future issues.

If you don't mind going to the user's form first, you can configure an external link for this (Setup > External links).

Otherwise, the URI protocol is added in "templates/components/user/info_card.html.twig".

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
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Sascha_E

Member

Registered: 2023-01-25

Posts: 6

Re: Teams Integration

Thank you, your help was most appreciated.

I made the changes in .twig and it worked so far as workaround (Hope to inspire someone to code a real plugin with seperate field and LDAP Integration).

Now my agents only have to click on the teams button in a ticketcreators vcard and are nearly instant connected. Perfekt!

KR