You are not logged in.
Hi, I'm not expert English language.
Satisfaction survey not show tab and not work after Ticket close.
1. I'm install plugin Satisfaction survey.
2. I config Aministration>>Entities>>Myentity>>Assis>>
Configuring the satisfaction survey = internal survay
Create survey after = as soon as posible
Rate to trigger survey = 100%
Duration of survey = Unspecified
For tickets closed after = 11-01-2023
3. I config Aministration>>Satisfaction survey>> create question and active = yes
4. I config Automatic actions>>createinquest>>
Run frequency = 5 min.
Status = scheduled
Run mode = CLI
Run period 0-24
Number of days this action logs are stored = 30
I'm unsure config true? because Satisfaction survey not show tab after Ticket close. I use GLPI 10.0.5
Last edited by serwoot (2023-01-13 04:14:28)
Offline