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#1 2023-01-10 17:54:14

Chico008
Member
Registered: 2022-12-14
Posts: 429

Predefine field in ticket - location and computer

Hi

in my database, i have users that have a location set for them
i have computer, with users assigned to them

Is there a way, when a user create a ticket, to have his computer and location automaticaly set in the ticket ?

i can predefine thoses fields in a template, but to a fix valor, not user's sad

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#2 2023-01-18 12:31:04

Chico008
Member
Registered: 2022-12-14
Posts: 429

Re: Predefine field in ticket - location and computer

is there a way to do this ?

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