Forum GLPI-Project

syerifan

Member

Registered: 2023-01-06

Posts: 2

Satisfaction save button not available

Hi All,

I am having some issues regarding the save satisfaction button. Iam  using GLPI version 10.0.0.

I am sett from GLPI

1) go to administration>entites>[Myentity]>assistance TAB> Configuring the satisfaction survey>
Configuring the satisfaction survey    internal survey
Create survey after    as soon as possible
Rate to trigger survey    100%
Duration of survey    unspecified

2) setup>automatic action>[CreateInquest]

Name    createinquest   
Comments   
Description    Generation of satisfaction surveys
Run frequency    5 minutes
Status    scheduled
Run mode      CLI (in cron is set, else GLPI)
Run period     : 0->24h

Number of days this action logs are stored     : 30 days.

from the client side, the save button does not appear when the ticket is closed.

thanks in advance for any help.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Satisfaction save button not available

Please update to GLPI 10.0.5 as there have been a ton of bug fixes since the initial release of GLPI 10.

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syerifan

Member

Registered: 2023-01-06

Posts: 2

Re: Satisfaction save button not available

Please update to GLPI 10.0.5 as there have been a ton of bug fixes since the initial release of GLPI 10.

Okey, thank's for suggest.