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#1 2022-12-22 20:05:46

djoaquin33
Member
Registered: 2022-12-17
Posts: 7

Diagrams Plugin Not Working

Hello All,

Does anyone have experience installing/configuring/using the Diagrams plugin for GLPI?  I installed the plug in, followed the Wiki directions to set the API and Token Key settings but any time I create a diagram and then attempt to go to the drawing pane I get a blank web page.  I have tried both installing it from the Plugins section of GLPI and manually installing as described in the project wiki. https: //github.com/ericferon/glpi-archimap/wiki/How-to-install-and-set-up-the-plugin

Can anyone help me with figuring out what is wrong here?

Thank you,
Daniel Joaquin

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#2 2023-01-03 13:27:26

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Diagrams Plugin Not Working

Hello,

Do you have any errors in your GLPI logs (files/_log/php-errors.log and files/_log/sql-errors.log) or the browser console (F12 key > console tab)?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2023-03-01 15:20:47

guijbcn
Member
Registered: 2023-03-01
Posts: 3

Re: Diagrams Plugin Not Working

Bom dia @cconar96, estou tedo o mesmo problema. segue erro:
    JQMIGRATE: Migrate is installed with logging active, version 3.4.0
graph.form.php:2
       
       Uncaught SyntaxError: Unexpected token '<', "
<!DOCTYPE "... is not valid JSON
    at JSON.parse (<anonymous>)
    at xhr2.onreadystatechange (<anonymous>:164:37)

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