Forum GLPI-Project

jvuz

Member

Registered: 2010-01-18

Posts: 320

Locations dropdown

Hello everyone,

I'm having a couple of question concerning the locations dropdown.

1. At the moment we're having  already some locations set, but we want to add different ones to simplify it. Is there a way to disable the existing ones or is this not possible. If it's not possible I'll need to delete them.
2. When creating new locations, is there a way to make this field mandatory for the users to select? If this is possible, how should I do this?

Jo

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Locations dropdown

Hello.

There is no way to make locations inactive or soft-delete them. However, if you delete a location that is used, you will be prompted if you want to replace it with a different location or just unset the location for those items.
If you mean making the location mandatory for tickets, then yes. You will need to modify the existing default ticket template or create a new one and add that as a mandatory field.
You can access the ticket templates by clicking "Templates" at the top of the tickets page(s). If you create a new template, you can set it as the default for specific profiles by going to those profiles, clicking the Assistance tab, and setting the default ticket template.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

jvuz

Member

Registered: 2010-01-18

Posts: 320

Re: Locations dropdown

Thanks cconard96. I've deleted the existings ones, created the new ones and made the field locations mandatory. Thank you very much for the help on this!

Jo