Forum GLPI-Project

Bibi007

Member

Registered: 2022-10-31

Posts: 112

Unable to create the folder /var/www/html/glpi/files/_plugins/data...

Good evening

To facilitate the file transfer from WINscp I replaced the owner of the GLPI folder (which was root) by my user with this command:
chown -R oliv:sudo /var/www/html/glpi/

But since I can no longer access glpi, here is the error message: Unable to create the folder /var/www/html/glpi/files/_plugins/datainjection/
I checked the permissions of the folders and they are all 755. I tried 777, but same problem.

Any idea of the problem?
Thanks

teguh.umar

Member

From: Indonesia

Registered: 2011-05-20

Posts: 161

Re: Unable to create the folder /var/www/html/glpi/files/_plugins/data...

Good evening

To facilitate the file transfer from WINscp I replaced the owner of the GLPI folder (which was root) by my user with this command:
chown -R oliv:sudo /var/www/html/glpi/

But since I can no longer access glpi, here is the error message: Unable to create the folder /var/www/html/glpi/files/_plugins/datainjection/
I checked the permissions of the folders and they are all 755. I tried 777, but same problem.

Any idea of the problem?
Thanks

The glpi folders should be httpd:httpd or apache:apache or www:www or something else, its must not own by your user account.

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GLPI 10.0.10
Installation mode: zip on OREL9

Bibi007

Member

Registered: 2022-10-31

Posts: 112

Re: Unable to create the folder /var/www/html/glpi/files/_plugins/data...

Thank you for your answer.

I'm a beginner, sorry.

What do you advise me to do?

Kaya84

Member

Registered: 2019-06-13

Posts: 217

Re: Unable to create the folder /var/www/html/glpi/files/_plugins/data...

Supposing u are using ubuntu
chown -R www-data:www-data  /var/www/html/

If u really want to use winscp, use the root account password to be quickly

Bibi007

Member

Registered: 2022-10-31

Posts: 112

Re: Unable to create the folder /var/www/html/glpi/files/_plugins/data...

Supposing u are using ubuntu
chown -R www-data:www-data  /var/www/html/

If u really want to use winscp, use the root account password to be quickly

that works !
You are great thank you very much