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#1 2022-11-16 20:55:31

richard894
Member
Registered: 2022-11-16
Posts: 2

Blank page GLPI

Hello,

i have a blank page when i'm trying to load the login page of my GLPI inventory.

I've already restarted the apache2 service without success. I've installed the inventory on debian 10.

If i go to /var/log/apache2/error.log i don't see errors:

1-16 19:19:58.6501 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1036
[ 2022-11-16 19:19:58.6598 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:19:58.6609 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1041
[Wed Nov 16 19:20:01.523988 2022] [:error] [pid 1027] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:20:01.613674 2022] [:error] [pid 1027] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:20:01.613700 2022] [:error] [pid 1027] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:20:01.613724 2022] [:notice] [pid 1027] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:20:01.613729 2022] [:notice] [pid 1027] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:20:03.360495 2022] [mpm_prefork:notice] [pid 1027] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:20:03.360529 2022] [core:notice] [pid 1027] AH00094: Command line: '/usr/sbin/apache2'

[ 2022-11-16 19:20:07.8721 1036/7ff4abc3c700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)

[ 2022-11-16 19:20:07.8721 1041/7f6970cc2700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:20:07.8722 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:20:07.8723 1041/7f696bfff700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:07.8723 1041/7f696bfff700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:20:07.8723 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:20:07.8723 1036/7ff4ab3ba700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:07.8723 1036/7ff4ab3ba700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:20:07.8724 1041/7f6970cc2700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:20:07.8727 1036/7ff4abc3c700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:20:07.8727 1036/7ff4abc3c700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished
[ 2022-11-16 19:20:07.8730 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:20:07.8932 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[Wed Nov 16 19:20:08.134205 2022] [mpm_prefork:notice] [pid 1027] AH00169: caught SIGTERM, shutting down
[ 2022-11-16 19:20:08.2710 1264/7fab1ebe6980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:20:08.2886 1267/7fd362016980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:20:08.2887 1267/7fd362016980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:20:08.2893 1267/7fd362016980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1267
[ 2022-11-16 19:20:08.3068 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:20:08.3089 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1272
[Wed Nov 16 19:20:08.309898 2022] [suexec:notice] [pid 1262] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

[ 2022-11-16 19:20:08.3302 1267/7fd361727700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)
[ 2022-11-16 19:20:08.3303 1267/7fd362016980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:20:08.3303 1267/7fd360ea5700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:08.3303 1267/7fd360ea5700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:20:08.3303 1267/7fd361727700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:20:08.3303 1267/7fd361727700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished

[ 2022-11-16 19:20:08.3308 1272/7f693fad9700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:20:08.3308 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:20:08.3308 1272/7f693f257700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:08.3308 1272/7f693f257700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:20:08.3309 1272/7f693fad9700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:20:08.3310 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:20:08.3526 1267/7fd362016980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[ 2022-11-16 19:20:08.3926 1293/7f5066ac1980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:20:08.4226 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:20:08.4227 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:20:08.4233 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1300
[ 2022-11-16 19:20:08.4571 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:20:08.4624 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1305
[Wed Nov 16 19:20:08.504677 2022] [:error] [pid 1288] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:20:08.504734 2022] [:error] [pid 1288] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:20:08.504738 2022] [:error] [pid 1288] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:20:08.504752 2022] [:notice] [pid 1288] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:20:08.504756 2022] [:notice] [pid 1288] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:20:08.518158 2022] [mpm_prefork:notice] [pid 1288] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:20:08.518180 2022] [core:notice] [pid 1288] AH00094: Command line: '/usr/sbin/apache2'

[ 2022-11-16 19:21:50.9251 1300/7f2ac71fc700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)

[ 2022-11-16 19:21:50.9252 1305/7f2fa9647700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:21:50.9252 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:21:50.9252 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:21:50.9253 1300/7f2ac697a700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:50.9253 1300/7f2ac697a700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:21:50.9253 1305/7f2fa8dc5700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:50.9253 1305/7f2fa8dc5700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:21:50.9254 1305/7f2fa9647700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:21:50.9254 1300/7f2ac71fc700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:21:50.9255 1300/7f2ac71fc700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished
[ 2022-11-16 19:21:50.9670 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished

[ 2022-11-16 19:21:50.9710 1300/7f2ac71fc700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 1 mor
e time(s) to force shutdown)
[ 2022-11-16 19:21:50.9939 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[Wed Nov 16 19:21:51.183039 2022] [mpm_prefork:notice] [pid 1288] AH00169: caught SIGTERM, shutting down
[ 2022-11-16 19:21:51.4528 1758/7f41a32fa980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:21:51.4809 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:21:51.4810 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:21:51.4817 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1761
[ 2022-11-16 19:21:51.5158 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:21:51.5639 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1766
[Wed Nov 16 19:21:51.565189 2022] [suexec:notice] [pid 1756] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

[ 2022-11-16 19:21:51.5901 1761/7f6c5e527700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)
[ 2022-11-16 19:21:51.5901 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:21:51.5901 1761/7f6c5dca5700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:51.5901 1761/7f6c5dca5700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:21:51.5902 1761/7f6c5e527700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:21:51.5902 1761/7f6c5e527700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished

[ 2022-11-16 19:21:51.5907 1766/7efc8329c700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:21:51.5907 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:21:51.5907 1766/7efc82a1a700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:51.5907 1766/7efc82a1a700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:21:51.5908 1766/7efc8329c700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:21:51.5909 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:21:51.6108 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[ 2022-11-16 19:21:51.6543 1785/7f3f74a22980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:21:51.6709 1792/7f226d71f980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:21:51.6710 1792/7f226d71f980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:21:51.6717 1792/7f226d71f980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1792
[ 2022-11-16 19:21:51.6927 1797/7fd960b49980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:21:51.6939 1797/7fd960b49980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1797
[Wed Nov 16 19:21:51.950886 2022] [:error] [pid 1782] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:21:51.957017 2022] [:error] [pid 1782] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:21:51.957027 2022] [:error] [pid 1782] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:21:51.957043 2022] [:notice] [pid 1782] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:21:51.957047 2022] [:notice] [pid 1782] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:21:51.976777 2022] [mpm_prefork:notice] [pid 1782] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:21:51.976808 2022] [core:notice] [pid 1782] AH00094: Command line: '/usr/sbin/apache2'
root@glpi:/# more var/log/apache2/error.log
[ 2022-11-16 19:19:57.4833 976/7fc8638c9980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:19:57.6799 998/7fafba665980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:19:57.6800 998/7fafba665980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:19:57.8701 998/7fafba665980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 998
[ 2022-11-16 19:19:58.0863 1006/7fc1247e9980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:19:58.1304 1006/7fc1247e9980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1006
[Wed Nov 16 19:19:58.334969 2022] [suexec:notice] [pid 564] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

[ 2022-11-16 19:19:58.4095 998/7fafb9d76700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 more
time(s) to force shutdown)
[ 2022-11-16 19:19:58.4096 998/7fafba665980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clien
ts have disconnected...

[ 2022-11-16 19:19:58.4097 1006/7fc1246ea700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:19:58.4098 1006/7fc1247e9980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:19:58.4098 1006/7fc123e68700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:19:58.4098 1006/7fc123e68700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:19:58.4100 1006/7fc1246ea700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:19:58.4100 1006/7fc1247e9980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:19:58.4399 998/7fafb9d76700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:19:58.4399 998/7fafb9d76700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished
[ 2022-11-16 19:19:58.4785 998/7fafb94f4700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:19:58.4785 998/7fafb94f4700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:19:58.5401 998/7fafba665980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[ 2022-11-16 19:19:58.6404 1033/7f1c28679980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:19:58.6494 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:19:58.6495 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:19:58.6501 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1036
[ 2022-11-16 19:19:58.6598 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:19:58.6609 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1041
[Wed Nov 16 19:20:01.523988 2022] [:error] [pid 1027] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:20:01.613674 2022] [:error] [pid 1027] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:20:01.613700 2022] [:error] [pid 1027] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:20:01.613724 2022] [:notice] [pid 1027] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:20:01.613729 2022] [:notice] [pid 1027] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:20:03.360495 2022] [mpm_prefork:notice] [pid 1027] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:20:03.360529 2022] [core:notice] [pid 1027] AH00094: Command line: '/usr/sbin/apache2'

[ 2022-11-16 19:20:07.8721 1036/7ff4abc3c700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)

[ 2022-11-16 19:20:07.8721 1041/7f6970cc2700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:20:07.8722 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:20:07.8723 1041/7f696bfff700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:07.8723 1041/7f696bfff700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:20:07.8723 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:20:07.8723 1036/7ff4ab3ba700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:07.8723 1036/7ff4ab3ba700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:20:07.8724 1041/7f6970cc2700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:20:07.8727 1036/7ff4abc3c700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:20:07.8727 1036/7ff4abc3c700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished
[ 2022-11-16 19:20:07.8730 1041/7f6970dc1980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:20:07.8932 1036/7ff4ac52b980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[Wed Nov 16 19:20:08.134205 2022] [mpm_prefork:notice] [pid 1027] AH00169: caught SIGTERM, shutting down
[ 2022-11-16 19:20:08.2710 1264/7fab1ebe6980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:20:08.2886 1267/7fd362016980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:20:08.2887 1267/7fd362016980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:20:08.2893 1267/7fd362016980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1267
[ 2022-11-16 19:20:08.3068 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:20:08.3089 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1272
[Wed Nov 16 19:20:08.309898 2022] [suexec:notice] [pid 1262] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

[ 2022-11-16 19:20:08.3302 1267/7fd361727700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)
[ 2022-11-16 19:20:08.3303 1267/7fd362016980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:20:08.3303 1267/7fd360ea5700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:08.3303 1267/7fd360ea5700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:20:08.3303 1267/7fd361727700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:20:08.3303 1267/7fd361727700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished

[ 2022-11-16 19:20:08.3308 1272/7f693fad9700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:20:08.3308 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:20:08.3308 1272/7f693f257700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:20:08.3308 1272/7f693f257700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:20:08.3309 1272/7f693fad9700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:20:08.3310 1272/7f693fbd8980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:20:08.3526 1267/7fd362016980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[ 2022-11-16 19:20:08.3926 1293/7f5066ac1980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:20:08.4226 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:20:08.4227 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:20:08.4233 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1300
[ 2022-11-16 19:20:08.4571 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:20:08.4624 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1305
[Wed Nov 16 19:20:08.504677 2022] [:error] [pid 1288] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:20:08.504734 2022] [:error] [pid 1288] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:20:08.504738 2022] [:error] [pid 1288] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:20:08.504752 2022] [:notice] [pid 1288] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:20:08.504756 2022] [:notice] [pid 1288] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:20:08.518158 2022] [mpm_prefork:notice] [pid 1288] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:20:08.518180 2022] [core:notice] [pid 1288] AH00094: Command line: '/usr/sbin/apache2'

[ 2022-11-16 19:21:50.9251 1300/7f2ac71fc700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)

[ 2022-11-16 19:21:50.9252 1305/7f2fa9647700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:21:50.9252 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:21:50.9252 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:21:50.9253 1300/7f2ac697a700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:50.9253 1300/7f2ac697a700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:21:50.9253 1305/7f2fa8dc5700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:50.9253 1305/7f2fa8dc5700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:21:50.9254 1305/7f2fa9647700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:21:50.9254 1300/7f2ac71fc700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:21:50.9255 1300/7f2ac71fc700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished
[ 2022-11-16 19:21:50.9670 1305/7f2fa9746980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished

[ 2022-11-16 19:21:50.9710 1300/7f2ac71fc700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 1 mor
e time(s) to force shutdown)
[ 2022-11-16 19:21:50.9939 1300/7f2ac7aeb980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[Wed Nov 16 19:21:51.183039 2022] [mpm_prefork:notice] [pid 1288] AH00169: caught SIGTERM, shutting down
[ 2022-11-16 19:21:51.4528 1758/7f41a32fa980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:21:51.4809 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:21:51.4810 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:21:51.4817 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1761
[ 2022-11-16 19:21:51.5158 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:21:51.5639 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1766
[Wed Nov 16 19:21:51.565189 2022] [suexec:notice] [pid 1756] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

[ 2022-11-16 19:21:51.5901 1761/7f6c5e527700 age/Cor/CoreMain.cpp:532 ]: Signal received. Gracefully shutting down... (send signal 2 mor
e time(s) to force shutdown)
[ 2022-11-16 19:21:51.5901 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:901 ]: Received command to shutdown gracefully. Waiting until all clie
nts have disconnected...
[ 2022-11-16 19:21:51.5901 1761/7f6c5dca5700 Ser/Server.h:817 ]: [ApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:51.5901 1761/7f6c5dca5700 Ser/Server.h:464 ]: [ApiServer] Shutdown finished
[ 2022-11-16 19:21:51.5902 1761/7f6c5e527700 Ser/Server.h:817 ]: [ServerThr.1] Freed 128 spare client objects
[ 2022-11-16 19:21:51.5902 1761/7f6c5e527700 Ser/Server.h:464 ]: [ServerThr.1] Shutdown finished

[ 2022-11-16 19:21:51.5907 1766/7efc8329c700 age/Ust/UstRouterMain.cpp:422 ]: Signal received. Gracefully shutting down... (send signal
2 more time(s) to force shutdown)
[ 2022-11-16 19:21:51.5907 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:492 ]: Received command to shutdown gracefully. Waiting until all
clients have disconnected...
[ 2022-11-16 19:21:51.5907 1766/7efc82a1a700 Ser/Server.h:817 ]: [UstRouterApiServer] Freed 0 spare client objects
[ 2022-11-16 19:21:51.5907 1766/7efc82a1a700 Ser/Server.h:464 ]: [UstRouterApiServer] Shutdown finished
[ 2022-11-16 19:21:51.5908 1766/7efc8329c700 Ser/Server.h:464 ]: [UstRouter] Shutdown finished
[ 2022-11-16 19:21:51.5909 1766/7efc8339b980 age/Ust/UstRouterMain.cpp:523 ]: Passenger UstRouter shutdown finished
[ 2022-11-16 19:21:51.6108 1761/7f6c5ee16980 age/Cor/CoreMain.cpp:967 ]: Passenger core shutdown finished
[ 2022-11-16 19:21:51.6543 1785/7f3f74a22980 age/Wat/WatchdogMain.cpp:1291 ]: Starting Passenger watchdog...
[ 2022-11-16 19:21:51.6709 1792/7f226d71f980 age/Cor/CoreMain.cpp:982 ]: Starting Passenger core...
[ 2022-11-16 19:21:51.6710 1792/7f226d71f980 age/Cor/CoreMain.cpp:235 ]: Passenger core running in multi-application mode.
[ 2022-11-16 19:21:51.6717 1792/7f226d71f980 age/Cor/CoreMain.cpp:732 ]: Passenger core online, PID 1792
[ 2022-11-16 19:21:51.6927 1797/7fd960b49980 age/Ust/UstRouterMain.cpp:529 ]: Starting Passenger UstRouter...
[ 2022-11-16 19:21:51.6939 1797/7fd960b49980 age/Ust/UstRouterMain.cpp:342 ]: Passenger UstRouter online, PID 1797
[Wed Nov 16 19:21:51.950886 2022] [:error] [pid 1782] python_init: Python version mismatch, expected '2.7.5+', found '2.7.16'.
[Wed Nov 16 19:21:51.957017 2022] [:error] [pid 1782] python_init: Python executable found '/usr/bin/python'.
[Wed Nov 16 19:21:51.957027 2022] [:error] [pid 1782] python_init: Python path being used '/usr/lib/python2.7:/usr/lib/python2.7/plat-x8
6_64-linux-gnu:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Wed Nov 16 19:21:51.957043 2022] [:notice] [pid 1782] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threa
ds.
[Wed Nov 16 19:21:51.957047 2022] [:notice] [pid 1782] mod_python: using mutex_directory /tmp
[Wed Nov 16 19:21:51.976777 2022] [mpm_prefork:notice] [pid 1782] AH00163: Apache/2.4.38 (Debian) mod_fcgid/2.3.9 Phusion_Passenger/5.0.
30 OpenSSL/1.1.1n mod_python/3.3.1 Python/2.7.16 configured -- resuming normal operations
[Wed Nov 16 19:21:51.976808 2022] [core:notice] [pid 1782] AH00094: Command line: '/usr/sbin/apache2'

Can anyone help to understand what happen? I'm new with this kind of things, sorry for my bad english too.

Last edited by richard894 (2022-11-16 23:14:23)

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#2 2022-11-18 23:59:14

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Blank page GLPI

GLPI errors are logged to files in the "files/_log" folder in your GLPI installation. I suggest looking in them for warnings/errors.

Also, which version of GLPI and PHP are you using?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2022-11-20 15:57:37

richard894
Member
Registered: 2022-11-16
Posts: 2

Re: Blank page GLPI

cconard96 wrote:

GLPI errors are logged to files in the "files/_log" folder in your GLPI installation. I suggest looking in them for warnings/errors.

Also, which version of GLPI and PHP are you using?


the php version is
PHP 7.3.31-1~deb10u1 (cli) (built: Oct 24 2021 15:18:08) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.31, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.3.31-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies

and the GLPI version is glpi-9.5.7

The problem is that i don't see the GLPI folder in the web server, where it should be located? /var/www/html? I don't have anything in this path.

If i go to /var/www/glpi.domain.it/log/error.log i can see this :

[Sun Nov 20 14:55:02.187974 2022] [proxy_fcgi:error] [pid 26630] [client ::1:43418] AH01071: Got error 'PHP message: PHP Warning:  requi
re(/var/www/clients/client1/web1/web/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or director
y in /var/www/clients/client1/web1/web/vendor/composer/autoload_real.php on line 76PHP message: PHP Fatal error:  require(): Failed open
ing required '/var/www/clients/client1/web1/web/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/php') in
/var/www/clients/client1/web1/web/vendor/composer/autoload_real.php on line 76'

Could this be the cause of the blank page?

if i go to this path /var/www/clients/client1/web1/web/vendor/htmlawed/htmlawed


root@glpi:/var/www/clients/client1/web1/web/vendor/htmlawed# cd htmlawed/
root@glpi:/var/www/clients/client1/web1/web/vendor/htmlawed/htmlawed# ls -la
total 12
drwxr-xr-x 2 web1 client1 4096 Oct 24 04:40 .
drwxr-xr-x 3 web1 client1 4096 Jan 27  2022 ..
-rw-r--r-- 1 web1 client1   73 Oct 24 14:30 conf.n

i don't see the htmlawed.php

Last edited by richard894 (2022-11-22 16:38:13)

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