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#1 2022-10-21 08:46:38

remizarezho
Member
Registered: 2022-10-21
Posts: 3

Reset tickets ID

I want to reset all my tickets ID, because my GLPI have to go live in next week. I couldn't find the glpi_tickets table in my databases, this case are same like when I tried to find glpi_users table but I can't found it.
Thx.

Last edited by remizarezho (2022-10-21 08:47:32)

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#2 2022-10-21 09:22:30

remizarezho
Member
Registered: 2022-10-21
Posts: 3

Re: Reset tickets ID

I found it, thank u

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#3 2022-10-24 02:48:46

teguh.umar
Member
From: Indonesia
Registered: 2011-05-20
Posts: 161

Re: Reset tickets ID

can you show me where did you find it?


GLPI 10.0.10
Installation mode: zip on OREL9

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#4 2022-10-24 03:26:17

remizarezho
Member
Registered: 2022-10-21
Posts: 3

Re: Reset tickets ID

Sure, you can follow my step:
1. Open localhost/phpmyadmin
2. Open your glpi databases
3. In that databases there is a number dropdown and choose number 8 (last slide)
4. Find the glpi_tickets

I hope this step can help you.

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