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#1 2022-09-19 17:08:07

wforums
Member
Registered: 2022-09-19
Posts: 5

Cannot associate an exiting document, dropdown list empty

Hi,

I have a lot of documents ge-uploaded via  Management -- Documents.
Now when I want to select a document (associate an existing document) the drop-down list is empty.

Under Management -- Documents the documents are available.

Why is no document listed?

Last edited by wforums (2022-09-23 16:15:09)

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#2 2022-09-23 16:12:12

wforums
Member
Registered: 2022-09-19
Posts: 5

Re: Cannot associate an exiting document, dropdown list empty

Anyone an idea why?

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#3 2022-09-24 13:45:04

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Cannot associate an exiting document, dropdown list empty

Are the documents in the same entity as the item you are trying to associate them with or at least have the document in a higher entity with the "Child entities"/recursive option checked?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#4 2022-09-26 20:54:03

wforums
Member
Registered: 2022-09-19
Posts: 5

Re: Cannot associate an exiting document, dropdown list empty

yes, both root entity

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#5 2022-10-04 10:54:35

wforums
Member
Registered: 2022-09-19
Posts: 5

Re: Cannot associate an exiting document, dropdown list empty

Anyone can help, it still does not work
Many Thanks!!

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#6 2022-10-07 12:14:44

wforums
Member
Registered: 2022-09-19
Posts: 5

Re: Cannot associate an exiting document, dropdown list empty

Anyone can help, it still does not work
Many Thanks!!

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#7 2022-10-07 13:46:30

WebGreg
Member
Registered: 2020-02-27
Posts: 740

Re: Cannot associate an exiting document, dropdown list empty

Hi

wforums wrote:

Now when I want to select a document (associate an existing document) the drop-down list is empty.

Where you want to select it? Can you show us the screenshot?


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GLPI 10.0.17
GLPI-Inventory 1.4.0
Ubuntu Server 20.04 LTS

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