Forum GLPI-Project

upn

Member

Registered: 2022-10-05

Posts: 2

GLPI-Agent sends to server an incorrect operating system.

Hi everyone.

I updated my GLPI version from 9.5.9 to 10.0.0 and created a GPO in my Active Directory to install GLPI-Agent 1.4.

The new GLPI version and the GPO are working fine, I have around 500 machines in the inventory already however GLPI-Agent is sending an incorrect Operating System.

Around 90% of the workstations in the inventory the OS is "Microsoft Windows XP Professional" or "Microsoft Windows 2000 Professional" but those OS aren't in the institution. We have Windows 10 and Windows 11

I don't know if that issue relates to the GLPI version or GLPI-Agent.

Thanks in advance ..!

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI-Agent sends to server an incorrect operating system.

Hi upn,

you can check the inventory from a concerned asset. To do so, you can download it from the asset page it self. You should see an "operating_system" node with the information detected by the agent.

If you can run command on a concerned asset, you also can quickly check what the agent is seeing by running the following command from the glpi-agent installation folder and from an administrative console:

glpi-agent --partial os

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

upn

Member

Registered: 2022-10-05

Posts: 2

Re: GLPI-Agent sends to server an incorrect operating system.

Hi gbougard
I've run the command without any result.
I'm going to create a local inventory file to verify what information the agent is sending to the server.!

Last edited by upn (2022-10-11 23:28:04)