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#1 2022-09-19 14:53:59

mrvls
Member
Registered: 2020-10-03
Posts: 18

ticket_user = 400 Bad Request

Hello everyone,

I had this working for a while to get (then remove) ticket's actors :
$ticket_users = Invoke-RestMethod -Uri "$($AppURL)/Ticket/$($ticketNumber)/ticket_user" -Headers @{"session-token"=$SessionToken.session_token;"App-Token" = "$AppToken"} -ContentType "application/json" -Method get

Now it seems like "ticket_user" is not used anymore, since we moved from 9.4.4 to 10.0.0.3.
I read some CommonITILActor, which actually doesn't give me a 400 Bad Request but doesn't show anything either.

If there is a documentation about this update I would gladly take it.

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#2 2022-09-19 15:37:12

mrvls
Member
Registered: 2020-10-03
Posts: 18

Re: ticket_user = 400 Bad Request

Ok, so Ticket_User instead of ticket_user apparently did the trick...

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#3 2022-09-22 01:25:34

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,429
Website

Re: ticket_user = 400 Bad Request

The API is case sensitive when it comes to the item type names. The case must match as it is in the code file names (the files in the src folder).

There is a new API implementation that is less strict and easier to use in the works. You can track its development here:
https://github.com/glpi-project/glpi/pull/12221

It is currently planned to be included in the 10.1.0 release (No ETA yet).


GLPI Collaborator and Plugin Developer.
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