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#1 2022-09-02 13:59:32
- maycon2_0
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- Registered: 2022-09-02
- Posts: 1
GLPI 10 don't change status when I add a new ansewer
In GLPI 9 when I add a answer, I was able to change the ticket status, now on GLPI 10 I only can change status to pending in the answers, is there anyway to change this and on answer change the status to closed?
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#2 2022-09-02 19:50:36
- cconard96
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- Registered: 2018-07-31
- Posts: 2,813
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Re: GLPI 10 don't change status when I add a new ansewer
The split dropdown button that let you add an answer and change the status at the same time was removed in favor of the pending reason feature.
The original functionality can be restored alongside the pending reason feature using the "Split Timeline Action Button" plugin.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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