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Hi,
My environment was migrated from version 9 to 10 recently and had never used approval.
Today when trying to configure the whole process it worked when the approver is (super-admin). But when it isn't, it does.
Shows as approved within approval, but in the ticket it does not update the approval field to approved or declined.
What can it be?
Thanks.
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I solved it using information from Github.
github.com/glpi-project/glpi/issues/11873
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