Forum GLPI-Project

shagby

Member

Registered: 2022-08-09

Posts: 8

How to auto assign all incoming tickets to a category

Hi all,

Having trouble to auto assign all incoming tickets to a category.

Can't find the right rule for this one.

For example, we have two Category

   
     
       -- Support--
      -- Maintence--

I would like that all incoming tickets created through the mail system automaticallybe assignedto support.