Forum GLPI-Project

Plusignan

Member

Registered: 2021-06-03

Posts: 5

Erreur "ERR_TOO_MANY_REDIRECTS" après mise à jour à 10.0.2.

Bonjour,

Nous venons tout juste de mettre à jour GLPI à la version 10.0.2 mais nous avons un problème accès au système sur tout les postes sauf le serveur lui-même.

Via Edge et Chrome le message suivant apparaît:

Cette page ne fonctionne pas
glpi vous a redirigé à de trop nombreuses reprises.
Essayez de supprimer les cookies..
ERR_TOO_MANY_REDIRECTS

Pourtant avant la mise à niveau tout fonctionnait bien (9.5.6). Nous avons suivi la procédure de mise à niveau de la documentation directement et n'avons rien touché à la configuration du serveur IIS.

Voici notre configuration. Est-ce que quelqu'un aurait une idée de comment résoudre notre problème?

Merci à tous

Pascal

Configuration:

    Informations sur l'installation et la configuration du système
    GLPI 10.0.2 ( => C:\inetpub\glpi)
Installation mode: TARBALL
Current language:fr_CA
    Server
    
Operating system: Windows NT GLPI 10.0 build 17763 (Windows Server 2016) AMD64
PHP 8.0.0 cgi-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype,
    curl, date, dom, exif, fileinfo, filter, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, pdo_sqlite, readline, session, soap, sodium, standard, tidy, tokenizer, xml, xmlreader, xmlwriter,
    zip, zlib)
Setup: max_execution_time="0" memory_limit="128M" post_max_size="20M" safe_mode="" session.save_handler="files"
    upload_max_filesize="20M"
Software: Microsoft-IIS/10.0
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36
Server Software: MySQL Community Server - GPL
    Server Version: 8.0.26
    Server SQL Mode: STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@glpi/glpi
    Host info: glpi via TCP/IP
   
   
    PHP version (8.0.0) is supported.
   
    Sessions configuration is OK.
    Allocated memory is sufficient.
    mysqli extension is installed.
    Following extensions are installed: dom, fileinfo, json, simplexml.
   
    curl extension is installed.
   
    gd extension is installed.
   
    intl extension is installed.
   
    libxml extension is installed.
   
    zlib extension is installed.
   
    The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
   
    Database engine version (8.0.26) is supported.
   
    The log file has been created successfully.
   
    Write access to C:\inetpub\glpi/files/_cache has been validated.
Write access to C:\inetpub\glpi/config has been validated.
Write access to C:\inetpub\glpi/files/_cron has been validated.
Write access to C:\inetpub\glpi/files has been validated.
Write access to C:\inetpub\glpi/files/_dumps has been validated.
Write access to C:\inetpub\glpi/files/_graphs has been validated.
Write access to C:\inetpub\glpi/files/_lock has been validated.
Write access to C:\inetpub\glpi/files/_pictures has been validated.
Write access to C:\inetpub\glpi/files/_plugins has been validated.
Write access to C:\inetpub\glpi/files/_rss has been validated.
Write access to C:\inetpub\glpi/files/_sessions has been validated.
Write access to C:\inetpub\glpi/files/_tmp has been validated.
Write access to C:\inetpub\glpi/files/_uploads has been validated.
   
    Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
   
    exif extension is installed.
   
    ldap extension is installed.
   
    openssl extension is installed.
   
    zip extension is installed.
   
    bz2 extension is installed.
   
    Zend OPcache extension is installed.
   
    Following extensions are installed: ctype, iconv, mbstring, sodium.
   
    Write access to C:\inetpub\glpi/marketplace has been validated.
   
        
GLPI_ROOT: C:\inetpub\glpi
GLPI_CONFIG_DIR: C:\inetpub\glpi/config
GLPI_VAR_DIR: C:\inetpub\glpi/files
GLPI_MARKETPLACE_DIR: C:\inetpub\glpi/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT:
GLPI_TELEMETRY_URI: /telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: /services.glpi-network.com
GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1
GLPI_USER_AGENT_EXTRA_COMMENTS:
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: 1
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_CENTRAL_WARNINGS: 1
GLPI_DOC_DIR: C:\inetpub\glpi/files
GLPI_CACHE_DIR: C:\inetpub\glpi/files/_cache
GLPI_CRON_DIR: C:\inetpub\glpi/files/_cron
GLPI_DUMP_DIR: C:\inetpub\glpi/files/_dumps
GLPI_GRAPH_DIR: C:\inetpub\glpi/files/_graphs
GLPI_LOCAL_I18N_DIR: C:\inetpub\glpi/files/_locales
GLPI_LOCK_DIR: C:\inetpub\glpi/files/_lock
GLPI_LOG_DIR: C:\inetpub\glpi/files/_log
GLPI_PICTURE_DIR: C:\inetpub\glpi/files/_pictures
GLPI_PLUGIN_DOC_DIR: C:\inetpub\glpi/files/_plugins
GLPI_RSS_DIR: C:\inetpub\glpi/files/_rss
GLPI_SESSION_DIR: C:\inetpub\glpi/files/_sessions
GLPI_TMP_DIR: C:\inetpub\glpi/files/_tmp
GLPI_UPLOAD_DIR: C:\inetpub\glpi/files/_uploads
GLPI_INVENTORY_DIR: C:\inetpub\glpi/files/_inventories
GLPI_NETWORK_REGISTRATION_API_URL: /services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: /services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: C:\inetpub\glpi/locales
GLPI_VERSION: 10.0.2
GLPI_SCHEMA_VERSION: 10.0.2
GLPI_MARKETPLACE_PRERELEASES:
GLPI_MIN_PHP: 7.4.0
GLPI_MAX_PHP: 8.2.0
GLPI_YEAR: 2022
    Libraries
    
htmlawed/htmlawed version 1.2.6 in (C:\inetpub\glpi\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.6.0 in (C:\inetpub\glpi\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.8 in (C:\inetpub\glpi\vendor\simplepie\simplepie\library)
tecnickcom/tcpdf version 6.4.4 in (C:\inetpub\glpi\vendor\tecnickcom\tcpdf)
michelf/php-markdown in (C:\inetpub\glpi\vendor\michelf\php-markdown\Michelf)
true/punycode in (C:\inetpub\glpi\vendor\true\punycode\src)
iamcal/lib_autolink in (C:\inetpub\glpi\vendor\iamcal\lib_autolink)
sabre/dav in (C:\inetpub\glpi\vendor\sabre\dav\lib\DAV)
sabre/http in (C:\inetpub\glpi\vendor\sabre\http\lib)
sabre/uri in (C:\inetpub\glpi\vendor\sabre\uri\lib)
sabre/vobject in (C:\inetpub\glpi\vendor\sabre\vobject\lib)
laminas/laminas-i18n in (C:\inetpub\glpi\vendor\laminas\laminas-i18n\src)
laminas/laminas-servicemanager in (C:\inetpub\glpi\vendor\laminas\laminas-servicemanager\src)
monolog/monolog in (C:\inetpub\glpi\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (C:\inetpub\glpi\vendor\sebastian\diff\src)
donatj/phpuseragentparser in (C:\inetpub\glpi\vendor\donatj\phpuseragentparser\src\UserAgent)
elvanto/litemoji in (C:\inetpub\glpi\vendor\elvanto\litemoji\src)
symfony/console in (C:\inetpub\glpi\vendor\symfony\console)
scssphp/scssphp in (C:\inetpub\glpi\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (C:\inetpub\glpi\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (C:\inetpub\glpi\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (C:\inetpub\glpi\vendor\rlanvin\php-rrule\src)
blueimp/jquery-file-upload in (C:\inetpub\glpi\vendor\blueimp\jquery-file-upload\server\php)
ramsey/uuid in (C:\inetpub\glpi\vendor\ramsey\uuid\src)
psr/log in (C:\inetpub\glpi\vendor\psr\log\Psr\Log)
psr/simple-cache in (C:\inetpub\glpi\vendor\psr\simple-cache\src)
psr/cache in (C:\inetpub\glpi\vendor\psr\cache\src)
league/csv in (C:\inetpub\glpi\vendor\league\csv\src)
mexitek/phpcolors in (C:\inetpub\glpi\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (C:\inetpub\glpi\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (C:\inetpub\glpi\vendor\guzzlehttp\psr7\src)
glpi-project/inventory_format in (C:\inetpub\glpi\vendor\glpi-project\inventory_format\lib\php)
wapmorgan/unified-archive in (C:\inetpub\glpi\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (C:\inetpub\glpi\vendor\paragonie\sodium_compat\src)
symfony/cache in (C:\inetpub\glpi\vendor\symfony\cache)
html2text/html2text in (C:\inetpub\glpi\vendor\html2text\html2text\src)
symfony/css-selector in (C:\inetpub\glpi\vendor\symfony\css-selector)
symfony/dom-crawler in (C:\inetpub\glpi\vendor\symfony\dom-crawler)
twig/twig in (C:\inetpub\glpi\vendor\twig\twig\src)
twig/string-extra in (C:\inetpub\glpi\vendor\twig\string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 in (C:\inetpub\glpi\vendor\symfony\polyfill-php81)
    LDAP directories
    
Server: 'confab.montreal', Port: '389', BaseDN: 'ou=Confab,dc=confab,dc=montreal', Connection filter:
        '(&(objectClass=user)(objectCategory=person))', RootDN: 'CN=ldap glpi,OU=ldap,OU=Generique & Consultants,OU=Confab
        Usagers,OU=Confab,DC=confab,DC=montreal', Use TLS: none
    SQL replicas
    
Not active
    Notifications
    
Way of sending emails: SMTP (anonymous@smtp.confab.montreal)
    Mails receivers
    
Name: 'heldesk.confab.ca' Active: Yes
    Server: '{outlook.office365.com:993/imap/ssl}INBOX' Login: 'helpdesk@confab.ca' Password: Yes
    Plugins list
    
    actualtime           Name: ActualTime                     Version: 1.5.1      State: Installed / not activated               
        Install Method: Manual
    fields               Name: Additional Fields              Version: 1.12.8     State: Installed / not activated               
        Install Method: Manual
    formcreator          Name: Form Creator                   Version: 2.12.4     State: Installed / not activated               
        Install Method: Manual
    À copier/coller dans vos demandes d'assistance