Forum GLPI-Project

CaioCesar009

Member

Registered: 2022-07-19

Posts: 3

Clear data base from glpi 10.0.2

Can i clear all database calls from glpi without lose all configurations?

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Clear data base from glpi 10.0.2

If you are referring to just clearing tickets:
You cannot just truncate the glpi_tickets table because it would leave related data like the users, linked items, etc orphaned.
It would be safer to simply use the massive actions (bulk select tickets on the list view and click the Actions button) and delete them.
Then, after all tickets are deleted, you can change the view to see deleted tickets and repeat the process to permanently delete them.
Doing it this way would help ensure that all related data gets removed at the same time.

The ticket IDs would not be reset, but at least the old data would not be there.

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