Forum GLPI-Project

priowishi

Member

Registered: 2022-05-29

Posts: 3

The time in the zone and the ticket creation time do not match.

็Hi. 
The time in the zone and the ticket creation time do not match.
Where can we solve this problem?
I have this problem When the ticket is created, the time on the ticket will not match the actual time of the country where I live.

Opcero

Member

Registered: 2022-06-03

Posts: 8

Re: The time in the zone and the ticket creation time do not match.

did you do this part when setting up your sever?

mysql_tzinfo_to_sql /usr/share/zoneinfo |mysql -p -u root mys
ql

sudo service mysql restart

sudo mysql -u root -p
GRANT SELECT ON mysql.time_zone_name TO 'name'@'address';
FLUSH PRIVILEGES;
exit;

cd /var/www/html/glpi
sudo php bin/console glpi:database:enable_timezones

and then did you also Setup > General > Default Values > Time Zone info in the GUI?