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Dear,
Today, i go to Setup > Plugins. It takes time to loading the content (~3 minutes) and appears the error:
" An error occured loading contents!
Please check GLPI logs or contact your administrator.
or try to reload"
I try to many time and have the same error.
Pls help me to fix this issue for urgency.
Thanks for advanced!
Giang.
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Dear,
Today, i go to Setup > Plugins. It takes time to loading the content (~3 minutes) and appears the error:
" An error occured loading contents!
Please check GLPI logs or contact your administrator.
or try to reload"I try to many time and have the same error.
Pls help me to fix this issue for urgency.
Thanks for advanced!
Giang.
What does log said?
Do u have a proxy?
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giang wrote:Dear,
Today, i go to Setup > Plugins. It takes time to loading the content (~3 minutes) and appears the error:
" An error occured loading contents!
Please check GLPI logs or contact your administrator.
or try to reload"I try to many time and have the same error.
Pls help me to fix this issue for urgency.
Thanks for advanced!
Giang.What does log said?
Do u have a proxy?
1. No proxy
2. Log:
Operating system: Linux glpi-project 3.10.0-1160.25.1.el7.x86_64 #1 SMP Wed Apr 28 21:49:45 UTC 2021 x86_64
PHP 7.3.28 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar,
ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, ldap, libxml,
mbstring, mcrypt, memcache, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, recode, session, shmop, soap,
sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl,
zip, zlib)
Setup: max_execution_time="3600" memory_limit="512M" post_max_size="512M" safe_mode="" session.save_handler="files"
upload_max_filesize="512M"
Software: Apache ()
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.63 Safari/537.36
Server Software: Percona Server (GPL), Release 36, Revision 7e403c5
Server Version: 5.7.33-36
Server SQL Mode:
Parameters: .................
Host info: Localhost via UNIX socket
PHP version is at least 7.2.0 - Perfect!PHP version is at least 7.2.0 - Perfect!
Sessions support is available - Perfect!Sessions support is available - Perfect!
Allocated memory > 64 Mio - Perfect!Allocated memory > 64 Mio - Perfect!
mysqli extension is installedmysqli extension is installed
ctype extension is installedctype extension is installed
fileinfo extension is installedfileinfo extension is installed
json extension is installedjson extension is installed
mbstring extension is installedmbstring extension is installed
iconv extension is installediconv extension is installed
zlib extension is installedzlib extension is installed
curl extension is installedcurl extension is installed
gd extension is installedgd extension is installed
simplexml extension is installedsimplexml extension is installed
intl extension is installedintl extension is installed
ldap extension is installedldap extension is installed
apcu extension is installedapcu extension is installed
Zend OPcache extension is installedZend OPcache extension is installed
xmlrpc extension is installedxmlrpc extension is installed
CAS extension is installedCAS extension is installed
exif extension is installedexif extension is installed
zip extension is installedzip extension is installed
bz2 extension is installedbz2 extension is installed
sodium extension is installedsodium extension is installed
Database version seems correct (5.7.33) - Perfect!Database version seems correct (5.7.33) - Perfect!
Access to timezone database (mysql) is not allowed.Access to timezone database (mysql) is not allowed.
The log file has been created successfully.The log file has been created successfully.
Write access to /app/glpi/public_html/files/_cache has been validated.Write access to /app/glpi/public_html/files/_cache has been validated.
Write access to /app/glpi/public_html/config has been validated.Write access to /app/glpi/public_html/config has been validated.
Write access to /app/glpi/public_html/files/_cron has been validated.Write access to /app/glpi/public_html/files/_cron has been validated.
Write access to /app/glpi/public_html/files has been validated.Write access to /app/glpi/public_html/files has been validated.
Write access to /app/glpi/public_html/files/_dumps has been validated.Write access to /app/glpi/public_html/files/_dumps has been validated.
Write access to /app/glpi/public_html/files/_graphs has been validated.Write access to /app/glpi/public_html/files/_graphs has been validated.
Write access to /app/glpi/public_html/files/_lock has been validated.Write access to /app/glpi/public_html/files/_lock has been validated.
Write access to /app/glpi/public_html/files/_pictures has been validated.Write access to /app/glpi/public_html/files/_pictures has been validated.
Write access to /app/glpi/public_html/files/_plugins has been validated.Write access to /app/glpi/public_html/files/_plugins has been validated.
Write access to /app/glpi/public_html/files/_rss has been validated.Write access to /app/glpi/public_html/files/_rss has been validated.
Write access to /app/glpi/public_html/files/_sessions has been validated.Write access to /app/glpi/public_html/files/_sessions has been validated.
Write access to /app/glpi/public_html/files/_tmp has been validated.Write access to /app/glpi/public_html/files/_tmp has been validated.
Write access to /app/glpi/public_html/files/_uploads has been validated.Write access to /app/glpi/public_html/files/_uploads has been validated.
Write access to /app/glpi/public_html/marketplace has been validated.Write access to /app/glpi/public_html/marketplace has been validated.
Web access to the files directory should not be allowed but this cannot be checked automatically on this instance. Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.Web access to the files directory should not be allowed but this cannot be checked automatically on this instance.
Make sure access to error log file (/files/_log/php-errors.log) is forbidden; otherwise review .htaccess file and web server configuration.
For security reasons, SELinux mode should be Enforcing.For security reasons, SELinux mode should be Enforcing.
Thanks.
Giang.
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this is php-errors.log?
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this is php-errors.log?
@ Kaya84
It is a "Information about system installation and configuration" in Setup > General > System tab.
About my php-errors.log is 700MB.
Thanks.
G.
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Well it's a huge log... there's no log rotation? ? seems strange.
Cause you need to find the problem,
-stop apache
move php-errors.log to php-errors.log.old
start apache
go to marketplace and wait for error.
Chek logfile.
If it's a multidomain hosting, better if u modify your apache configuration with a per-site log.
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