Forum GLPI-Project

rean1mator

Member

Registered: 2022-05-18

Posts: 4

GLPI 10 - problem with disconnecting/connecting devices

Hello!
after updating GLPI from 9.5.6 to version with V10, I eventually found a problem: if you disconnect any device from the computer in the "Connections" tab, then when you try to connect the device back, the device does not connect.
After disconnecting the device, it gets into the "Locks" tab.
At the same time, the asset "Computer" in the "History" tab appears the entry "Lock a link with an item: NM-30-19PC".

If you try to remove the lock from the device in the "Locks" tab, nothing changes, the device remains locked, the system does not issue a pop-up message about a successful operation or error. At the same time, the next entry "Computer blocks communication with the element: NM-30-19PC (566)" is added again to the asset "Computer" in the "History" tab.

Also, devices are blocked in a similar way when transferring computers between organizations.

Last edited by rean1mator (2022-05-18 23:12:57)

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI 10 - problem with disconnecting/connecting devices

Hi rean1mator,

you should probably open an issue on the github project for this case.

---

GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

rean1mator

Member

Registered: 2022-05-18

Posts: 4

Re: GLPI 10 - problem with disconnecting/connecting devices

Hi rean1mator,

you should probably open an issue on the github project for this case.

Thanks! Then I'll do it now

Issue on GitHub: github.com/glpi-project/glpi/issues/11636

Last edited by rean1mator (2022-05-19 16:55:12)