Forum GLPI-Project

tino

Member

Registered: 2022-01-28

Posts: 1

domains expiration

Hello,
I apologize in advance, I am a beginner in GLPI.

I have defined my domains under "Management" -> "Domains".
I set the expiration date of the domain and Technician in charge.

I ask you for advice on how to set up the following two things:

1) what needs to be set up so that I receive a timely email notification - for example, 1 month before the expiration of the domain (maybe this coincides with point 2.)

2) what needs to be set to automatically create the ticket assigned to "Technician in charge" before the expiration of the domain? And this technician will automatically receive a job notification.

Thank you so much
Martin.

vlade

Member

Registered: 2010-01-16

Posts: 15

Re: domains expiration

Hi,

I'm interested in this too. Did you solve it ?

joze.benedicic

Member

Registered: 2021-10-07

Posts: 26

Re: domains expiration

Hello tino,

I was already setting up this on our GLPI.
Here is how I did it:
1) Go to "Administration" - "Entities" and choose the entity that your "Domains" are entered into.
2) Go to "Notification" tab.
3) Configure the "Domain" part in the configuration.
4) Go to "Setup" - "Notifications" - "Notifications", filter all "domain" notifications and check "Recipients" tab. I had an issue with sending notifications to "Group in charge" and "Technician in charge" which is still not resolved (check topic: NOTIFICATIONS: Domain and certificate notifications). I added static group so we are receiving notification.
5) Under each "Domain" enter the "Expiration date".

For your second question I was not able to get a straight solution as of yet. I made the workaround with the Receiver. Basically I am sending the email to an email account that I setup as receiver in GLPI and it is creating the tickets for me.

Hope this helps.

Last edited by joze.benedicic (2022-02-23 10:29:33)

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GLPI 9.5.6
Additional Fields 1.13.0, Form Creator 2.12.7, More Reporting 1.7.4, yagp 1.4.0, Alerts 1.9.1, metabase 1.2.4
CentOS Linux 7 (Core)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: domains expiration

The issue with the notification recipients is known and logged in GitHub.
For reference:
https://github.com/glpi-project/glpi/is … 1037350056

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

pandion

Member

Registered: 2022-11-16

Posts: 3

Re: domains expiration

+1 to idea: automated ticket generation on objects that are about to expire (domain, certificate, licence)

wflorentino

Member

From: Brasil

Registered: 2023-11-22

Posts: 4

Re: domains expiration

Hello tino,

I was already setting up this on our GLPI.
Here is how I did it:
1) Go to "Administration" - "Entities" and choose the entity that your "Domains" are entered into.
2) Go to "Notification" tab.
3) Configure the "Domain" part in the configuration.
4) Go to "Setup" - "Notifications" - "Notifications", filter all "domain" notifications and check "Recipients" tab. I had an issue with sending notifications to "Group in charge" and "Technician in charge" which is still not resolved (check topic: NOTIFICATIONS: Domain and certificate notifications). I added static group so we are receiving notification.
5) Under each "Domain" enter the "Expiration date".

For your second question I was not able to get a straight solution as of yet. I made the workaround with the Receiver. Basically I am sending the email to an email account that I setup as receiver in GLPI and it is creating the tickets for me.

Hope this helps.

Boa noite!

Caro, você conseguiu a solução para a questão acima? hoje 31/12/2023 não consegui localizar nenhuma resposta.

Last edited by wflorentino (2024-01-07 12:16:52)