Forum GLPI-Project

bmorris

Member

Registered: 2017-02-08

Posts: 3

Local printers showing up as Devices instead of Printers

GLPI v9.1.5
FusionInventory 9.1

We have a few non-network printers that Fusion enters as Devices instead of Printers. I believe this is happening due to the fact that these printers are connected to a PC's parallel port, so when Fusion runs against the PC it will see the printer as a Connection, under Assets > Devices. Instead, we need to be able to tell Fusion to automatically inventory these "devices" under Assets > Printers.

PS, moving these printers off parallel and onto the network would be a workaround from a FusionInventory standpoint, but right now that is not an option for us.

Thoughts?

ComLu

Member

Registered: 2020-01-28

Posts: 65

Re: Local printers showing up as Devices instead of Printers

same problem here but with USB printers.
have you solved it?

WebGreg

Member

Registered: 2020-02-27

Posts: 739

Re: Local printers showing up as Devices instead of Printers

The problem still exists   GLPI 9.5.6 and FusionInventory 9.5.0+1.0 or GLPI agent 1.0

For example, the HP 1320 printer is detected once as a device and once as a printer. The printer has port DOT4_001. The device has USB001. Maybe a coincidence, maybe that's it.
But I also have a printer that is detected as both a printer and a device. So maybe it's not a port issue.

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS

WebGreg

Member

Registered: 2020-02-27

Posts: 739

Re: Local printers showing up as Devices instead of Printers

An example from today.

I check the local inventory html file at the station and the printer is classified correctly - in the Printers section:

00x600     Idle         72xxxx     Lexmark Universal v2     Lexmark Universal v2             USB001     LMUD1O4C

But in GLPI it was linked as a USB device.

Now I can see this serial number twice - as a printer and a device.

Edit:

2022-01-19 09:56    Plugin_FusionInventory (8)    Printer    Add a link with an item: Lexmark E260 (392)
2022-01-19 09:45    Plugin_FusionInventory (8)    Device    Add a link with an item: USB Printing Support (1017)

And yet it has also linked as a printer ... but not deleted as a usb device.

Last edited by WebGreg (2022-01-19 11:41:28)

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS