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#1 2021-11-13 17:36:09

aziz
Member
Registered: 2021-03-30
Posts: 109

"users_id_approval", "date_approval": update if ticket approved

Hello everyone,
When i create A PUT request to make a solution status (3 = approved)
the "users_id_approval" , and "date_approval": doesn't get updated tried even to add a followup with "Solution approved" , and changing the ticket status to closed but still the same problem but it works for me when I refuse the solution. so overall how to approve a solution using API the right way  I really need help for this appreciate any suggestion.

Last edited by aziz (2021-11-13 20:39:46)

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