Forum GLPI-Project

macarleo

Member

Registered: 2021-10-09

Posts: 10

Printes not visible on tab connections

Greetings to all

sorry my english i have a problem and i wanted to share it with you, i just installed GLPI 9.5.6 and FusionInventory 9.5 + 3.0 successfully, the Fusion inventory agent successfully does computer inventory but i can't see information about printers connected to the PC.

the interesting thing and I have configured the fusion agent to generate an html file for the inventory and it appears to be present the information about the printers in the Printers section, see example:

PRINTERS
driver    shared    servername    status    comment    sharename    resolution    description    port    printprocessor    errstatus    name    network    serial
HP LaserJet Pro M402-M403 n-dne PCL 6            Idle            600x600        WSD-9ccbcab0-eae8-4325-a8ba-1770d6f4b447    winprint        N

do you think I need to enable some inventory discover modules? I can't find info about it.

some idea? it could be a software bug.

Saluti
Mariano

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: Printes not visible on tab connections

Hi macarleo,

this is probably a software issue. Please open an issue on fusioninventory-for-glpi repository issues.

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

macarleo

Member

Registered: 2021-10-09

Posts: 10

Re: Printes not visible on tab connections

issue open

github.com/fusioninventory/fusioninventory-for-glpi/issues/3242

WebGreg

Member

Registered: 2020-02-27

Posts: 739

Re: Printes not visible on tab connections

This is network printer? From what I've noticed, it only connects locally installed printers - LPT, USB.

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS