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#1 2021-09-24 01:08:55

aziz
Member
Registered: 2021-03-30
Posts: 109

ticket Actors

Hello everyone,

is it possible guys to get the name of actors in a specific ticket (the name of the requester, Watcher, and assigned to)

i really need this appreciate any help

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#2 2021-09-24 07:58:42

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,287

Re: ticket Actors

duplicate : https://forum.glpi-project.org/viewtopic.php?id=281980

myserver/glpi/apirest.php/Ticket/$ticket_id/Ticket_User/

returns actors : requester observer, technicians ( users and group)

then with user ID get name using

myserver/glpi/apirest.php/User/$User_id

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GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

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