Forum GLPI-Project

mcesarpl

Member

Registered: 2021-07-25

Posts: 2

GLPi Rest Api Integration

Hi, I'm working in a integration with Glpi and my company plataform... and i'm passing some throubles

I would like to know how to list all tickets no closed of a certain user, preferably via their email... how could I do this using api call?

(i'm using nodejs)

Thanks to anyone who can help

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,168

Re: GLPi Rest Api Integration

first look for user ID : (using  /search/User)

myserver/glpi/apirest.php/search/User?is_deleted=0&as_map=0
&criteria[0][link]=AND&criteria[0][field]=5&criteria[0][searchtype]=contains&criteria[0][value]=^xxxx@domain.com$
&criteria[1][link]=AND&criteria[1][field]=8&criteria[1][searchtype]=equals&criteria[1][value]=1

then , once you have user ID

myserver/glpi/apirest.php/search/Ticket?is_deleted=0&as_map=0
&criteria[0][link]=AND&criteria[0][field]=12&criteria[0][searchtype]=equals&criteria[0][value]=notclosed
&criteria[1][link]=AND&criteria[1][field]=4&criteria[1][searchtype]=equals&criteria[1][value]=user ID

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Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6