some GLPI links open text editor instead of the web page

knowtown · 2008-01-18 19:48:24

Hello. Thanks for the great product. I am currently setting up OCS and GLPI (0.70.1) in our environment. The install went great and most everything is working but I have a strange problem that I cannot figure out and a search through the English forum did not find any solutions. In GLPI when I go to the Tools menu and select OCSNG, then click on one of the links there, Like Syncronize Computers... or Import New Computers, the browser opens a box that wants to open the php file in a text editor. I do not get any errors when I run in debug mode but I get the same result. Instead of performing the function and updating my display in the browser it tries to open the php file in a text editor. Does anyone know what is causing that and how to fix it?

Thanks in advance if anyone has any thoughts!

James

JMD · 2008-01-18 20:20:48

Please : http://glpi-project.org/forum/viewtopic.php?id=5651

knowtown · 2008-01-18 21:23:27

MoYo wrote:

We thank you for taking time to bring back a bug to us.
In order to facilitate the exploitation of it, we ask you:
- To check that the bug was not already subjected on this forum or in the bugtrack of the project: https://dev.indepnet.net:8080/glpi/report
- to be most precise possible and thus according to the bug brought back to indicate:
* The version of GLPI which you use (number of version) and if you carried out an update the starting version and that of arrival.
* The platform on which installed it to you: win/mandrake/debian...
* How you installed it (software loosening for Windows)
* The versions apache, php, mysql.... * Navigator used (IE, Moz...) and version.
* Handling which you carried out.
* Configuration of GLPI: external authentification......
* Error messages of GLPI in debug mode
* All information which could help us with determiner the causes of this dysfunction of GLPI on your installation.

Sorry. I checked the English forum and did a search in the bugtrack and did not see anything related to my problem.
* I am using version 0.70.1 of GLPI which was installed as an update to version 0.70
* Installed on Linux (rhel 4u5)
* Installed following install directions: extracted tar file to directory, point browser to url, etc...
* apache 2.0.52, php 4.3.9-3.22.9, mysql 4.1.20-3.RHEL4.1.el4_6.1
* logged into glpi with glpi account, went to tools > OCSNG, then click on import new computers
* no external authentification used
* No error messages display when in debug mode
* When using Firefox 2.0.0.10 on Fedora 7 computer, I click on either the tools > OCSNG > Synchronize computers already imported or import new computers Browser pops up an open dialog box and attempts to open ocsng.import.php in a text editor. If I select OK the file opens in text editor. If I select cancel the box closes and I stay on the Tools > OCSNG screen. However, if I click on those links in Firefox 2.0.0.11 on a windows XP pro computer I only get a blank white screen in the browser.

If there is any other information I can send please let me know. Thanks again!

JMD · 2008-01-19 00:38:34

Try to increase your memory limit in the php.ini and restart apache.

knowtown · 2008-01-22 17:38:36

JMD

You hit the nail on the head! I had edited the php file but I forgot to restart the httpd service. Once I did all was well. Thanks so much for the help.

James

MoYo · 2008-01-22 18:50:17

I close.

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#1 2008-01-18 19:48:24

some GLPI links open text editor instead of the web page

#2 2008-01-18 20:20:48

Re: some GLPI links open text editor instead of the web page

#3 2008-01-18 21:23:27

Re: some GLPI links open text editor instead of the web page

#4 2008-01-19 00:38:34

Re: some GLPI links open text editor instead of the web page

#5 2008-01-22 17:38:36

Re: some GLPI links open text editor instead of the web page

#6 2008-01-22 18:50:17

Re: some GLPI links open text editor instead of the web page

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