Forum GLPI-Project

m123

Member

Registered: 2020-08-19

Posts: 4

GLPI SNMP communication error: SNMPv3 support is unavailable logs

Hello,

I am switching our devices to use SNMPv3 with SHA and AES128, but cannot run the network inventory tasks in GLPI with the below error:

[Detail] SNMP communication error: SNMPv3 support is unavailable (Required module Crypt/DES.pm not found)

I resolved the issues in the FusionInventory agent server by installing the Crypt-DES package and Rijndael packages. I can run the FusionInventory CLI commands perfectly with SNMPv3.

However when attempting to run the tasks from GLPI task management, it will fail saying the module is missing.

Why am I still unable to run the task from the GLPI side?

Here is a list of perl crypt and digest packages installed on the fusion inventory agent:

perl-Crypt-CBC.noarch             2.33-2.el7           
perl-Crypt-DES.x86_64             2.05-20.el7               
perl-Crypt-Rijndael.x86_64        1.12-1.el7               
perl-Digest.noarch                1.17-245.el7               
perl-Digest-HMAC.noarch           1.03-5.el7         
perl-Digest-MD5.x86_64            2.52-3.el7                   
perl-Digest-SHA.x86_64            1:5.85-4.el7                 
perl-Digest-SHA1.x86_64           2.13-9.el7             

This is what is installed on the GLPI main server:

perl-Crypt-CBC.noarch           2.33-2.el7                 
perl-Crypt-DES.x86_64           2.05-20.el7                 
perl-Crypt-Rijndael.x86_64      1.12-1.el7                   
perl-Digest.noarch              1.17-245.el7               
perl-Digest-HMAC.noarch         1.03-5.el7                 
perl-Digest-MD5.x86_64          2.52-3.el7               
perl-Digest-SHA.x86_64          1:5.85-4.el7 
perl-Digest-SHA1.x86_64         2.13-9.el7           

GLPI 9.5.0
FusionInventory 9.5.0+1.0
FusionInventory Agent 2.5.2

Last edited by m123 (2021-03-17 04:45:19)