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#1 2021-03-04 09:31:14

carlosbmc
Member
Registered: 2016-12-01
Posts: 136

Search in FormCreator

Hello,

Using a SelfService user with simplied interface,

and Mode Helpdesk : Service Catalog Simplified

There is any way to search string inside Tickets or created support forms?

Thank you!


GLPI 9.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 5.6.30

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#2 2021-03-04 10:55:39

btry
Moderator
Registered: 2015-10-01
Posts: 392

Re: Search in FormCreator

Hi

Currently, there is no such feature, and it may be complicated to implement because of the heterogeneous nature of assistance requests in the service catalog.


No support with MP - Always run an upgrade task on a testing instance before running it on production! Always backup before any upgrade task!

Flyve MDM: https://github.com/flyve-mdm/glpi-plugin
Formcreator: https://github.com/pluginsGLPI/formcreator

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#3 2021-03-04 13:11:32

carlosbmc
Member
Registered: 2016-12-01
Posts: 136

Re: Search in FormCreator

and, a simple search on Title of TicketCreated in FormCreator like this??

https://pasteboard.co/JR2MYC5.png


GLPI 9.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 5.6.30

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