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#1 2008-01-16 11:12:56

yvesdm
Member
Registered: 2007-06-27
Posts: 132

mail content of ticket

Is it possible to have the e-mail address and phone nr of the "ticket requester" in the e-mails sent by glpi? What file can I change to become this?

Many tnx
Yves

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#2 2008-01-16 14:51:51

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: mail content of ticket

you need to modify the source code : tracking.class.php

MoYo - Julien Dombre - Association INDEPNET
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#3 2008-01-16 15:46:11

yvesdm
Member
Registered: 2007-06-27
Posts: 132

Re: mail content of ticket

MoYo wrote:

you need to modify the source code : tracking.class.php

Ok I looked into it, I know some php, but my name is not MoYo :-)

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#4 2008-01-28 16:15:22

FRAD
Member
Registered: 2008-01-24
Posts: 59

Re: mail content of ticket

i want to know the same smile

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