Forum GLPI-Project

jwrobbins

Member

Registered: 2007-11-28

Posts: 27

Ticket statistics not saving filters on technician select

Hello, thank you for all your great work on GLPI, it is a great product.

I have a question on the "Assistance->Statistics->By Ticket" section. When I filter the results by "Technician (assigned)" and a date range, the initial list is indeed filtered by those items, but when I click on a technicians name, I get all the tickets they have opened with no date range.

It looks like the filters are not being passed to the details page. Please reply if I can provide more information or if I am doing something incorrectly.

-Setup-
GLPI: 0.68.3
OS: Ubuntu LTS (2.6.15)
PHP: 5.1.2
Apache: 2.0.55
MySQL 5.0.22
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I will open a ticket if this is indeed a bug. Thanks in advance!

jwrobbins

Member

Registered: 2007-11-28

Posts: 27

Re: Ticket statistics not saving filters on technician select

Forget it, I found this exact issue in the bug tracker. Looks to be corrected in 7.0.. Any idea when 7.0 stable is going to see the light of day? There are a number of fixes I am looking forward to in the new release.

Thanks again for all the hard work!

-Jeff