Plug-In Issues

dhiraj · 2007-12-07 10:57:10

Hi all
After successfully installing the 0.7RC3 I would like to say GLPI sure is a rocking product and I m really impressed even with this trial installation of mine. I have installed around 23 plugins and figuring what plugin is doing what. Anyhow thts not my problem actually

The issues I am facing are as follows :

1) I have installed 23 plugins which shows quite well in the plug-in drop down but I only see 12 links in the horizontal menu bar. Kindly suggest how to view all links on the horizontal bar.

2) When I login using the glpi login , on the main page if I click the plugins
I see a message on the page saying
"A link to the Mysql server could not be established. Please Check your configuration."

3) I have installed appweb and sgbd but both appear as "Web Applications" although appweb shows version 1.3 and sgbd as v1.0. Why is it so ??

4) Although i have installed the Dump Entity plugin only once but in the Setup -> Plugins menu I see it twice.

Kindly help in rectifying the same .

Thanks in advance.

Specs:

GLPI Version -0.7 RC3
PHP - 5.2
MySQL - 5.0

tsmr · 2007-12-07 11:03:03

1) no there is a restriction. for display performance. You can user the select box to access them.

2) See in glpi/_files/log to see errors. There is a plugin where you use which you don't have a mysql database to use it.

3) Plugins are not developed with the same author

4) hum...browser cache ? see glpi/_files/log

dhiraj · 2007-12-07 11:10:16

tsmr wrote:

1) no there is a restriction. for display performance. You can user the select box to access them.
2) See in glpi/_files/log to see errors. There is a plugin where you use which you don't have a mysql database to use it.
3) Plugins are not developed with the same author
4) hum...browser cache ? see glpi/_files/log

Means
1) We ll only see 12 items on the horizontal bar ??

2) There is only one log file saying this

2007-12-06 10:30:13
*** MySQL query error :
***
Script: /glpi/install/install.php
SQL:
Error: Query was empty

3) Not a big issue for me either , i ll uninstall one

4) already stated what the log says

dhiraj · 2007-12-07 11:12:59

Ok i figured for 4, Its the same case as app web and agbd. Actually there are two diff plugins
DumpEntity
LoadEntity

But these show up by the same name in Setup-> Plugins

tsmr · 2007-12-07 11:17:34

1) yes - glpi restrictions. But if you use certains plugins which can be used with meta-plugin network, you can group them to one plugin.
See network - Meta-plugin in http://glpi-project.org/wiki/doku.php?id=fr:plugins

2) this is already corected. Use last tarballs to test it

3) ahh no it's a dictionnary problem. I drop him.

4) No it's a dictionnary problem of load entity. I corrected it

dhiraj · 2007-12-07 11:33:44

1) NOT ENGLISH

2) Which tarball ??

3 -4) Glad I helped in finding a bug

Just wanted to know is there some way in the syslogng plugin by which I may automatically generate a ticket for syslog event which is "Critical". or maybe we may click on an event and raise a ticket to the helpdesk

PS : Syslog-ng plugin is working fine with my syslog server

tsmr · 2007-12-07 11:47:28

1) Install network plugin and you see the result

2) the last : http://glpi-project.org/tarballs-plugins/

4) yes with massiveaction

dhiraj · 2007-12-07 12:19:56

1) Already have the network plugin and seen its GROUPING effect, AMAZING

2) the last tarball named webmin is BLANK

GOOD NEW : SQL BUG has gone

tsmr · 2007-12-07 12:26:26

1) this is the only thing you can do.

2) Yes this plugin is not stable. It's in dev.

dhiraj · 2007-12-07 12:37:26

OK
And what abt my Wishlist ??

"Just wanted to know is there some way in the syslogng plugin by which I may automatically generate a ticket for syslog event which is "Critical". or maybe we may click on an event and raise a ticket to the helpdesk"

tsmr · 2007-12-07 12:39:02

4) yes with massiveaction

dhiraj · 2007-12-07 12:46:29

How to do that plz clarify , Is there a plugin named massiveaction ??

tsmr · 2007-12-07 12:53:01

no you select event on plugin syslogng and use massive action on the bottom of the page.

dhiraj · 2007-12-07 12:57:30

Actually the plugin is nt translated so dont knw where the option of massive action comes

tsmr · 2007-12-07 13:02:56

Ajout en tant qu'intervention

dhiraj · 2007-12-07 13:09:11

Still cant find it

is from here

Syslog-ng Network tools

Configuration du plugin Syslog-ng
Gestion des droits
Configuration de l'affichage
Configuration des bases de données de Syslog-ng
Configuration du mailing
Mode d'emploi / FAQ
Désinstaller le plugin Syslog-ng v1.2 Attention, la désinstallation du plugin est irréversible.
Vous perdrez toutes les données.
0.540s - 25181704

dhiraj · 2007-12-07 13:10:32

Or is it this

Ajouter une base de données Syslogng

tsmr · 2007-12-07 13:11:07

No from your events list. Use checkbox and at the bottom, select Ajout en tant qu'intervention

dhiraj · 2007-12-07 13:20:42

Found it ........ AT Last

tsmr · 2007-12-07 13:23:08

You can develop en_EN.php dict if you want

dhiraj · 2007-12-07 13:26:14

One more question...... ( u must be tired i guess)

Can I set the default priority of all tickets to LOW (just like this massive action does ) because in my view all users will make their priority as HIGH (obviously)

tsmr · 2007-12-07 13:28:31

yes from Assistance - tracking

dhiraj · 2007-12-07 13:35:16

Cant get it , i guess its only 4 searching

dhiraj · 2007-12-07 13:38:07

My idea is that when any user logs a complaint (Ticket) , he should nt be able to set priority
and the default priority for each ticket should be "LOW", so that it properly escalets

dhiraj · 2007-12-07 14:06:40

SOLVED : I have figured the thing thorugh BUsiness rules for tickets

Thanks for the HELP

Forum GLPI-Project

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#1 2007-12-07 10:57:10

Plug-In Issues

#2 2007-12-07 11:03:03

Re: Plug-In Issues

#3 2007-12-07 11:10:16

Re: Plug-In Issues

#4 2007-12-07 11:12:59

Re: Plug-In Issues

#5 2007-12-07 11:17:34

Re: Plug-In Issues

#6 2007-12-07 11:33:44

Re: Plug-In Issues

#7 2007-12-07 11:47:28

Re: Plug-In Issues

#8 2007-12-07 12:19:56

Re: Plug-In Issues

#9 2007-12-07 12:26:26

Re: Plug-In Issues

#10 2007-12-07 12:37:26

Re: Plug-In Issues

#11 2007-12-07 12:39:02

Re: Plug-In Issues

#12 2007-12-07 12:46:29

Re: Plug-In Issues

#13 2007-12-07 12:53:01

Re: Plug-In Issues

#14 2007-12-07 12:57:30

Re: Plug-In Issues

#15 2007-12-07 13:02:56

Re: Plug-In Issues

#16 2007-12-07 13:09:11

Re: Plug-In Issues

#17 2007-12-07 13:10:32

Re: Plug-In Issues

#18 2007-12-07 13:11:07

Re: Plug-In Issues

#19 2007-12-07 13:20:42

Re: Plug-In Issues

#20 2007-12-07 13:23:08

Re: Plug-In Issues

#21 2007-12-07 13:26:14

Re: Plug-In Issues

#22 2007-12-07 13:28:31

Re: Plug-In Issues

#23 2007-12-07 13:35:16

Re: Plug-In Issues

#24 2007-12-07 13:38:07

Re: Plug-In Issues

#25 2007-12-07 14:06:40

Re: Plug-In Issues

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